Wireless Sales Consultant

Staples Inc.; Nanaimo; On-site; CAD 36,000 - 52,000; Full time

Benefits offered by this job

Health and Dental benefits

RRSP/DPSP

Performance bonuses

And more...

Job summary

Staples Inc. in Nanaimo, BC is seeking a Wireless Sales Consultant who champions customer experience in the wireless department.

You will help customers and business clients achieve their working and learning goals by sharing knowledge and enthusiasm about the latest wireless products, services, and trends. You will connect with customers, identify sales opportunities, meet personal sales goals, maintain merchandising standards, protect assets and privacy, stay informed via internal channels,

Qualifications

• Customer focus and service orientation.
• Demonstrates strong selling ability.
• Demonstrates ability to coach others.
• Capacity to communicate with clients effectively using a variety of mediums.
• Ability to plan, organize and prioritize efficiently to handle daily responsibilities and serve customers.
• Technology savvy.
• Curious about wireless technology and trends.
• Approachable and customer-friendly.

Responsibilities

• Connect, share, and partner with customers to identify and convert wireless and wireline sales opportunities.
• Help customers by meeting and exceeding their needs; be an expert with our products and services; solicit feedback and promote value-added offerings.
• Partner with the store team to create awareness of offers and encourage referrals.
• Responsible for achieving personal sales goals.
• Maintain merchandising standards, including current pricing.
• Support asset protection procedures and privacy standards.
• Stay updated through internal channels (mobile app, intranet, bulletin boards).
• Effectively resolve customer concerns and escalate to management when appropriate.

Skills

Customer focus

Strong selling ability

Coaching others

Effective communication

Planning and prioritizing

Technology savvy

Curious

Approachable

Job description

As a Wireless Sales Consultant, you are a champion of the customer experience in the wireless department. You enable our work, learn, and grow culture for our customers and associates. Passionate about wireless technology, you continuously grow your knowledge by committing to ongoing self-development and interact with the larger store team and other business units to share your expertise. Primarily a sales position, you help our consumers and business customers achieve their working & learning goals by sharing their knowledge, experiences, and enthusiasm on the latest wireless products, services, and trends.

Specifically, you will:

• Connect, share, and partner with customers, identify and convert wireless and wireline sales opportunities
• Help customers by meeting and exceeding their needs. Be an expert with our product and services. Reconnect and follow up with customers to solicit feedback on sales; promote additional products and services that create value
• Partner with the store team overall to create awareness of offers. Build enthusiasm for wireless and encourage referrals
• Responsible for achieving personal sales goals
• Maintain company merchandising standards, including current pricing
• Support asset protection procedures and privacy standards
• Stay updated through the various internal communication channels (mobile app, intranet, bulletin boards, etc)
• Effectively resolves customer concerns and escalates to management when appropriate

Qualifications

Some of what you need:

• 3 months to 1 year of wireless sales or sales experience
• Customer focus and service orientation
• Demonstrates strong selling ability
• Demonstrates ability to coach others
• Capacity to communicate with clients effectively using a variety of mediums
• Ability to plan, organize and prioritize efficiently to effectively to handle their daily responsibilities and serve our customers
• Technology savvy
• Curious
• Approachable

Some perks and benefits

• Health and Dental benefits
• RRSP/DPSP
• Performance bonuses
• And more...

About Us

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

• Locations 2000 Island Highway North, Nanaimo, BC, V9S5W3, CA