Wireless Sales Consultant

Staples; Kelowna; On-site; CAD 21,000 - 30,000; Full time

Benefits offered by this job

Associate discount

Health and Dental benefits

RRSP/DPSP

Performance bonuses

Learning & Development programs

And more...

Job summary

Staples Canada is hiring a Wireless Sales Consultant to champion customer experience in the wireless department. You will grow knowledge through ongoing self-development and engage with the store team to share expertise on the latest wireless products and trends.

You will help consumers and business customers achieve working and learning goals by sharing knowledge, experiences, and enthusiasm, while maintaining merchandising standards and meeting sales targets.

Qualifications

• 1–3 years of wireless sales or sales experience.
• Customer focus and service orientation are essential.
• Demonstrates strong selling ability.
• Ability to coach others and share knowledge.

Responsibilities

• Connect with customers to identify wireless opportunities and convert sales.
• Meet and exceed personal sales goals through product knowledge and follow-up.
• Collaborate with store team to raise awareness of offers and drive referrals.
• Maintain merchandising standards and pricing accuracy.
• Protect assets and adhere to privacy standards.
• Stay informed through internal channels and share insights with the team.
• Resolve customer concerns and escalate as needed.

Skills

Wireless sales experience

Customer focus

Strong selling ability

Coaching others

Effective communication

Organizing & prioritizing

Technology savvy

Curious

Approachable

Problem solver

Job description

Some of what you will do

As a Wireless Sales Consultant, you are a champion of the customer experience in the wireless department. You enable our work, learn, and grow culture for our customers and associates. Passionate about wireless technology, you continuously grow your knowledge by committing to ongoing self-development and interact with the larger store team and other business units to share your expertise. Primarily a sales position, you help our consumers and business customers achieve their working & learning goals by sharing their knowledge, experiences, and enthusiasm on the latest wireless products, services, and trends.

Job Description

As a Wireless Sales Consultant, you are a champion of the customer experience in the wireless department. You enable our work, learn, and grow culture for our customers and associates. Passionate about wireless technology, you continuously grow your knowledge by committing to ongoing self-development and interact with the larger store team and other business units to share your expertise. Primarily a sales position, you help our consumers and business customers achieve their working & learning goals by sharing their knowledge, experiences, and enthusiasm on the latest wireless products, services, and trends.

Specifically, You Will

• Connect, share, and partner with customers, identify and convert wireless and wireline sales opportunities
• Help customers by meeting and exceeding their needs. Be an expert with our product and services. Reconnect and follow up with customers to solicit feedback on sales; promote additional products and services that create value
• Partner with the store team overall to create awareness of offers. Build enthusiasm for wireless and encourage referrals
• Responsible for achieving personal sales goals
• Maintain company merchandising standards, including current pricing
• Support asset protection procedures and privacy standards
• Stay updated through the various internal communication channels (mobile app, intranet, bulletin boards, etc)
• Effectively resolves customer concerns and escalates to management when appropriate

Qualifications

Some of what you need:

• 3 months to 1 year of wireless sales or sales experience
• Customer focus and service orientation
• Demonstrates strong selling ability
• Demonstrates ability to coach others
• Capacity to communicate with clients effectively using a variety of mediums
• Ability to plan, organize and prioritize efficiently to effectively to handle their daily responsibilities and serve our customers
• Technology savvy
• Curious
• Approachable
• Passionate
• Problem solver

Some Perks And Benefits

• Associate discount
• Health and Dental benefits
• RRSP/DPSP
• Performance bonuses
• Learning & Development programs
• And more...

About Us

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.