Wireless Sales Consultant

Socket.dev; Barrie; On-site; CAD 42,000 - 62,000; Full time

Benefits offered by this job

Associate discount

Health and Dental benefits

RRSP/DPSP

Performance bonuses

Learning & Development programs

Job summary

Socket.dev is seeking a Wireless Sales Consultant to champion the customer experience in the wireless department. You will help our customers and business clients achieve their goals by sharing knowledge, trends, and dedicated service.

You will stay current on wireless products, coordinate with store teams, meet personal sales targets, and uphold merchandising standards while protecting customer privacy.

Qualifications

• Minimum 3 months to 1 year of wireless sales or retail sales experience.
• Customer-focused with strong service orientation.
• Proven selling ability and closing skills.
• Ability to coach other team members.
• Effective communication across multiple channels.
• Strong organization to manage daily tasks.
• Tech-savvy and quick to learn new devices.
• Curiosity and approachability in customer interactions.
• Problem-solving mindset.

Responsibilities

• Connect with customers and identify wireless sales opportunities.
• Meet and exceed customer needs with product knowledge.
• Collaborate with store team to promote offers and referrals.
• Aim to achieve personal sales goals.
• Maintain merchandising standards and current pricing.
• Support asset protection and privacy standards.
• Stay informed through internal communications.
• Resolve customer concerns and escalate when needed.

Skills

Wireless sales

Customer service

Sales ability

Coaching others

Communication

Time management

Tech-savvy

Curious

Approachable

Problem solving

Job description

Some of what you will do

As a Wireless Sales Consultant, you are a champion of the customer experience in the wireless department. You enable our work, learn, and grow culture for our customers and associates. Passionate about wireless technology, you continuously grow your knowledge by committing to ongoing self-development and interact with the larger store team and other business units to share your expertise. Primarily a sales position, you help our consumers and business customers achieve their working & learning goals by sharing their knowledge, experiences, and enthusiasm on the latest wireless products, services, and trends.

Specifically, you will:

• Connect, share, and partner with customers, identify and convert wireless and wireline sales opportunities
• Help customers by meeting and exceeding their needs. Be an expert with our product and services. Reconnect and follow up with customers to solicit feedback on sales; promote additional products and services that create value
• Partner with the store team overall to create awareness of offers. Build enthusiasm for wireless and encourage referrals
• Responsible for achieving personal sales goals
• Maintain company merchandising standards, including current pricing
• Support asset protection procedures and privacy standards
• Stay updated through the various internal communication channels (mobile app, intranet, bulletin boards, etc)
• Effectively resolves customer concerns and escalates to management when appropriate

Qualifications

Some of what you need:

• 3 months to 1 year of wireless sales or sales experience
• Customer focus and service orientation
• Demonstrates strong selling ability
• Demonstrates ability to coach others
• Capacity to communicate with clients effectively using a variety of mediums
• Ability to plan, organize and prioritize efficiently to effectively to handle their daily responsibilities and serve our customers
• Technology savvy
• Curious
• Approachable
• Passionate
• Problem solver

Some perks and benefits

• Associate discount
• Health and Dental benefits
• RRSP/DPSP
• Performance bonuses
• Learning & Development programs
• And more...

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.