Wireless Retail Manager - 3173 Moose Jaw

OSLRS; Moose Jaw; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading outsourced sales services provider is seeking a Wireless Manager to lead a team in delivering exceptional customer experiences at over 350 locations across Canada. The ideal candidate will have retail management experience, a proven ability to drive sales performance, and strong communication skills. This full-time position offers competitive salary, commissions, and various employee benefits including paid training and development opportunities.

Benefits

Competitive base salary plus commissions

Employee discounts on products

Great benefits including Health and RRSP matching

Paid vacation and training

Career development opportunities

Recognition programs

Qualifications

• Experience in wireless or electronics retail management is an asset.
• Proven ability to drive team performance in sales and service.
• Experience with recruitment and coaching according to Canadian standards.

Responsibilities

• Lead and develop a team for exceptional customer experiences.
• Drive sales, service, and operational effectiveness across locations.
• Recruit, coach, and manage personnel in alignment with standards.

Skills

Retail management experience

Ability to drive Team, Sales Results and Service

Budget management

Strong communication skills

Customer service instincts

Job description

Overview

Wireless Manager | Fulltime | MOOSE JAW, SK

OSL is a dynamic, people-driven company providing outsourced sales services. We celebrate unique and energetic people that work together to deliver incredible results; great people doing great things every day! We have a hunger to succeed and never miss an opportunity to recognize and celebrate each other's milestones. We support those around us, and we’re always pushing each other to reach new heights. If you're interested in joining an award-winning team, and one of Canada's Top 50 Best Managed Companies, this is the place. Your success leads to our success, your growth leads to our growth.

Here is what we offer in this role:

• Competitive base salary plus commissions and quarterly performance bonus
• Employee discounts on products offered by our clients: Including up to 50% off your monthly Wireless services
• Great benefits that include Vision, Dental and Prescriptions, RRSP matching
• Paid Vacation
• Paid training (Personal in-store and online LMS training)
• Career development, we take pride in being part of our employee’s growth
• Recognition programs
• Employee referral program (starting at $250 per successful referral)
• People and Culture Programs including OSL Cares and WE: Woman’s Empowerment Mission

Here’s where you come in… Walmart Canada has partnered with OSL to operate the +350 wireless kiosk locations across Canada, and we are growing fast! As a Wireless Manager, you are key to our success. That’s why we’re looking for a results-driven, hands-on manager to manage and develop a team of talented experts to deliver best-in-class customer experiences.

Responsibilities

Lead and develop a team of wireless kiosk professionals to deliver exceptional customer experiences across +350 locations in Canada in partnership with Walmart Canada.

Drive sales, service, and operational effectiveness, including budgeting, forecasting, merchandising, and retail metrics.

Recruit, coach, and manage personnel in accordance with Canadian employment standards; ensure effective performance management and succession planning.

Communicate effectively with stakeholders; present performance and strategy to leadership and field teams.

Qualifications

• Retail management experience – in wireless or electronics, a definite asset
• Proven ability to drive Team, Sales Results and Service, with operational effectiveness
• Solid track record of managing budgets, forecasting sales, merchandising, and retail metrics
• Experience with recruitment, coaching, HR, and Canadian employment standards
• Strong communication and presentation skills – we’re selling communications!
• Good customer service instincts: Action to help first, eye for detail, problem solver
• Ability to work evenings and weekends

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Notice: The previous job description was designed to indicate the general nature and level of work performed by employees in this role. It is not intended to contain or be construed as a complete inventory of all the duties, responsibilities and qualifications required of the employees assigned to this position. All offerings made do depend on type of role offered.

OSL is committed to providing an inclusive workplace that does not discriminate on the basis of race, nationality, religion, age, marital status, physical or mental disability, sexual orientation, sex or gender identity. We believe in diversity and encourage qualified individuals to apply.