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RF / Wireless Field Technician
Our Client, a Public Utility that provides natural gas and electricity to the majority of Michigan's 10 million, is seeking a talented and self‑driven individual for this role.
Job Summary
- This position is for an RF Field Technician on the Wireless Connectivity Team and will be responsible for installation, support, and maintenance of end user land mobile radio equipment, radio infrastructure, cellular modem equipment, cellular booster infrastructure, satellite communications equipment, and other related technologies, in the Northern Lower Peninsula of MI.
- Day to day duties include responding to trouble tickets submitted by users, preventive maintenance tasks, installation of equipment and systems, acting as customer interface, and responding to technical needs after hours and during storm response.
- Perform installation, configuration, advanced diagnostics, analysis, repairs, and replacement of hardware for end user radios, base stations, cellular modems, bi‑directional amplifiers, satellite comm. equipment, and related components. Ensure equipment is properly maintained and tested.
- Perform on‑site RF and cellular coverage studies.
- Assist with updates to technical documentation including drawings, inventories, and instructional documents.
- Provide technical (1st/2nd Level) break‑fix support to end users for tickets received from the Service Desk, Information Security, or other support groups. Provide timely responses to client and management requests. Give status updates on such requests on a regular basis and ensure SLAs are met.
- Monitor the Client Support ticket queue to ensure that tickets are addressed in a timely manner.
- Other non‑essential duties as assigned or may be necessary.
- Requires use of personal vehicle with mileage reimbursement.
Skills / Experience Required
- Installing and support of RF, wireless, and similar technologies.
- Radio system and end user equipment support.
- Cellular modems and boosters.
- Participating in large technical projects.
- General IT skills.
- Strong communication skills with experience communicating to customers and management.
- Use and familiarity of common hand tools.
Benefits
- 401(k) matching
- Comprehensive dental, vision, and health insurance
- Flexible schedule options
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Employee assistance and discount programs
- Referral program
- Retirement plan
- Tuition reimbursement
iMPact Business Group is committed to providing our candidates and clients with unparalleled service and results. We leverage 200+ years of combined experience to develop strategic staffing solutions. Reach us at 616.254.8586 (Grand Rapids, Michigan) or 813.463.8850 (Tampa, Florida). Visit www.impactbusinessgroup.com for more information.
To apply, please follow the application process. Energy Jobline wishes you the very best of luck in your next career move.