Wireless Consultant

Staples; Quebec; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading retail company in Quebec is seeking a Wireless Sales Consultant passionate about wireless technology. The ideal candidate will connect with customers, promote wireless products, and achieve personal sales goals. You must have experience in sales and excellent customer service skills to support our culture of continuous growth. This role offers competitive perks, including health benefits, and a diverse work environment that values all backgrounds.

Benefits

Health and Dental benefits

RRSP/DPSP

Performance bonuses

Qualifications

• 3 months to 1 year of wireless sales or sales experience.
• Demonstrates strong selling ability and ability to coach others.
• Capacity to communicate with clients effectively using various mediums.
• Ability to plan, organize and prioritize efficiently.

Responsibilities

• Connect with customers to identify and convert sales opportunities.
• Help customers by meeting and exceeding needs and promoting additional products.
• Collaborate with the store team to create awareness of offers.
• Achieve personal sales goals.
• Maintain company merchandising standards.
• Support asset protection procedures and privacy standards.
• Stay updated through various internal communication channels.
• Resolve customer concerns effectively.

Skills

Customer focus and service orientation

Strong selling ability

Ability to coach others

Effective communication skills

Organizational skills

Technology savvy

Curious

Approachable

Job description

As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. We look for people who are curious, approachable and passionate, and who enjoy finding solutions.

If that’s you, let’s work, learn and grow together.

Some perks and benefits:

• Health and Dental benefits
• RRSP/DPSP
• Performance bonuses
• And more...

We are building an inclusive and diverse team

Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

Some of what you will do

As a Wireless Sales Consultant, you are a champion of the customer experience in the wireless department. You enable our work, learn, and grow culture for our customers and associates. Passionate about wireless technology, you continuously grow your knowledge by committing to ongoing self-development and interact with the larger store team and other business units to share your expertise. Primarily a sales position, you help our consumers and business customers achieve their working & learning goals by sharing their knowledge, experiences, and enthusiasm on the latest wireless products, services, and trends.

Specifically, you will:

• Connect, share, and partner with customers, identify and convert wireless and wireline sales opportunities
• Help customers by meeting and exceeding their needs. Be an expert with our product and services. Reconnect and follow up with customers to solicit feedback on sales; promote additional products and services that create value
• Partner with the store team overall to create awareness of offers. Build enthusiasm for wireless and encourage referrals
• Responsible for achieving personal sales goals
• Maintain company merchandising standards, including current pricing
• Support asset protection procedures and privacy standards
• Stay updated through the various internal communication channels (mobile app, intranet, bulletin boards, etc)
• Effectively resolves customer concerns and escalates to management when appropriate

Qualifications:

Some of what you need

• 3 months to 1 year of wireless sales or sales experience
• Customer focus and service orientation
• Demonstrates strong selling ability.
• Demonstrates ability to coach others.
• Capacity to communicate with clients effectively using a variety of mediums.
• Ability to plan, organize and prioritize efficiently to effectively to handle their daily responsibilities and serve our customers.
• Technology savvy
• Curious
• Approachable

About Us

Staples Canada is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities.

• Job Identification 55767
• Job Category Retail Stores
• Locations 2975 boulevard Laurier, Sainte-Foy, QC, G1V2M2, CA