West Elm Montreal-Associé(e) Aux Ventes Sales Associate

WILLIAMS SONOMA; Montreal; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading company in the retail sector is seeking a Sales Associate who is passionate about providing exceptional customer service in a fast-paced environment. The role requires effective selling techniques and comprehensive product knowledge to enhance customers' shopping experiences. Candidates should possess a high school diploma and have at least 1-2 years of retail or customer service experience.

Benefits

Generous employee discount

Health benefits including medical, dental, and vision

Paid vacations and holidays

In-person and online learning opportunities

Cross-brand career opportunities

Qualifications

• 1-2 years customer service experience and retail sales experience preferred.
• Ability to prioritize and handle multiple tasks simultaneously.
• Ability to lift and mobilize medium to large items, up to 75 pounds.

Responsibilities

• Provide excellent customer service and achieve sales goals.
• Assist customers with various services including gift wrap and registry.
• Maintain store cleanliness and stock merchandise.

Skills

Customer Service

Sales Techniques

Product Knowledge

Education

High school diploma or equivalent preferred

Job description

About the Role

As a Sales Associate you provide customers with a unique shopping experience by offering excellent customer service. Utilize effective selling techniques and provide in-depth product knowledge in a fast-paced, specialty retail environment.

You're excited about this opportunity because you will...

• Provide sincere, friendly and energetic customer service by exemplifying World-Class service standards
• Achieve established sales and contest goals Maintain knowledge of current sales and promotions

• Assist customers with special services including: gift wrap, gift registry, locating merchandise, catalog orders, special orders, back orders, charge sends, courier deliveries, and furniture orders
• Utilize effective selling techniques to build multiple sales and increase productivity
• Demonstrate comprehensive product knowledge, including features and benefits
• Efficiently and accurately perform register transactions i.e. sales, returns, and exchanges
• Assist in implementation and maintenance of visual merchandise presentation, signage and lighting

• Uphold store maintenance and cleanliness standards straighten, clean and help maintain stockroom as needed
• Process, ticket, and restock merchandise as needed
• Perform other duties as assigned by management
• Comply with all Company policies and procedures

Why you will love working at Williams-Sonoma, Inc.

• We're a successful, fast-growing company with an entrepreneurial vibe
• A technologically and data-driven business
• Competitive salaries and comprehensive health benefits
• We're at the forefront of tech and retail, redefining technology for the next generation

• We're passionate about our internal and external clients and live/breathe the client experience
• We get to be creative daily
• A smart, experienced leadership team that wants to do it right and is open to new ideas
• We believe in autonomy and reward taking initiative
• We have fun!

We're excited about you because...

• Love to sell, can articulate a proven ability to exceed selling goals & most importantly can close a sale
• Succeed in a team environment, while able to work independently & manage your own time
• Thrive in an entrepreneurial environment & are constantly looking for ways to think outside-the-box

• Know what questions to ask your customers in order to understand their personal cooking style & needs
• Enjoy discovering the customer's style, lifestyle & story to connect them to the right products
• Most successful when provided with clearly defined daily sales goals & metrics
• High school diploma or equivalent preferred
• 1-2 years customer service experience and retail sales experience (specialty retail preferred, but not required)

• Proven ability to prioritize and handle multiple tasks simultaneously
• Ability to be mobile on the sales floor for extended periods of time, operate POS system and lift and mobilize medium to large items, (up to 75 lbs.) while utilizing appropriate equipment and safety techniques
• Full time associates are expected to have open availability to meet the needs of the business Casual associates must be available to work a minimum of two regularly scheduled shifts on the weekend (Saturday and Sunday) and two during the week (Monday to Friday). Associates must be available for annual inventory and entire holiday season (November and December)

Physical Requirements:

• Ability to be mobile on the sales floor for extended periods of time.
• Ability to operate POS system.
• Ability to lift and mobilize medium to large items, up to 75 pounds, while utilizing appropriate equipment and safety techniques

Benefits:

Once you are here, you can look forward to a wide variety of benefits designed to help you grow, personally and professionally, to keep you healthy, to prepare you for the unexpected, to care for your family and to build a secure future. Depending on your position and your location, here's a look at what you might be eligible for:

• A generous discount on all Williams Sonoma Inc. brands through multiple shopping channels

• Paid vacations, holidays
• Full-time Health benefits, including health, dental and vision insurance; health and dependent care tax-free spending accounts; medical, family and bereavement leave; same-sex domestic partner benefits; short- and long-term disability programs; life and travel insurance; an employee assistance program
• In-person and online learning opportunities through WSI University

• Cross-brand and cross-function career opportunities

WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration

This role is not eligible for relocation assistance.