Wellness Team Member (Vitamins & Beauty)

Nature's Fare Markets; Vernon; On-site; CAD 30,000 - 60,000; Full time

Job summary

A wellness-focused retailer in Vernon is seeking a Wellness Team Member to support customers in their health journeys through education on vitamins and beauty products. This role involves creating inviting environments, assisting customers with tailored recommendations, and sharing product knowledge. The ideal candidate has strong knowledge of vitamins/supplements, exceptional communication skills, and a passion for customer service. Competitive wages start at $19.75 to $21.25/hr along with additional perks.

Benefits

Competitive wages starting at $19.75 to $21.25/hr

Up to 25% store discount

Education allowance

Free swag (products, food, clothing + more)

Qualifications

• Passion for health and wellness products.
• Experience in a customer service environment.
• Ability to lead by example in a team.

Responsibilities

• Create an inviting space for customers in the wellness department.
• Assist customers by understanding their health journeys.
• Participate in product training for better customer support.
• Make attractive displays to showcase products.
• Promote a positive and supportive team environment.

Skills

Strong knowledge of vitamins and supplements

Interpersonal and communication skills

Customer service mindset

Education

Certification in vitamins and supplements

Job description

The successful candidate can expect to be scheduled 32 - 40 hours/week including AM/PM, week day and weekend shifts.

Regular Store Hours:

Mon – Sat 8:00am – 8:00pm
Sun 9:00am – 7:00pm

WELLNESS TEAM MEMBER (VITAMINS & BEAUTY)

As part of our Wellness team, you promote healthy choices by educating our customers on the benefits of vitamins and supplements and natural health and beauty products, making recommendations based on specific needs, and assisting customers discover a holistic view to health. As a product knowledge expert, you know how to help customers understand what combination of vitamins and supplements work best for them to achieve their short-term and long-term health goals. In addition, an interest and background in natural beauty products including make up and skin care will add to your success when assisting customers.

PERKS:

• Competitive wages starting at $19.75 to $21.25/hr
• Up to 25% store discount
• Education allowance
• Free swag (products, food, clothing + more)
• Share in some laughs, air high-fives, and fun each day

WHAT YOU’LL BE DOING:

• Create a comfortable and inviting space by giving a warm “hello!” to our customers as they approach our wellness department for support. We like building meaningful connections with our new and regular customers and this is an important first step.
• Assist customers with their specific needs—asking them questions to learn more about what their journey looks like and providing suggestions on how best to meet their goals.
• Although you may already have an impressive background in vitamins and supplements, you will be able to participate in regular product knowledge trainings so you’re always prepared to answer questions and provide informed recommendations.
• We understand wellness is a journey which is why we explain the basics with our suggested treatment plan and recommended add-ons that may complement and support our customers’ goals.
• Use your creativity and eye for detail to make attractive and organized displays.
• In other words, you will help others on their journey of wellness, share your knowledge on our amazing products, be a great team player and have fun!

WHAT WE ARE LOOKING FOR:

• Strong knowledge of vitamins and supplements (certification preferred)
• Knowledge and passion for beauty and skin care products is a plus, but not needed.
• You are service minded with experience working in a vibrant customer service environment.
• A desire to deliver great service in the retail and food service industry
• Exceptional interpersonal and communication skills
• Strong work ethic and desire to contribute to people’s health and wellbeing
• Ability and desire to confidently lead by example and contribute to a positive, supportive working environment
• An affinity for our company’s core values and philosophy
• Ability to work in an energetic, fast-paced environment

Put your passion into work that matters with a growing, BC-based company, committed to be a better company for our customers, our employees, and the planet. We’ll surround you with a great team and a supportive learning environment where you can grow and thrive.

Nature's Fare Markets is an equal opportunity employer and as such we strive to foster a workplace where individual differences are recognized, appreciated, and respected.

Apply online today!