Wellness Retail Team Leader — Coach & Grow KPIs

Saje Natural Wellness; Niagara-on-the-Lake; On-site; CAD 38,000 - 50,000; Full time

Job summary

A wellness product retailer in Niagara-on-the-Lake seeks a Retail Team Leader to connect customers with the healing power of plants. The role involves delivering exceptional customer service, educating on products, and driving sales. Ideal candidates are passionate about wellness, have strong communication skills, and a high school diploma. This position offers comprehensive health benefits and a supportive work environment.

Benefits

Health Benefits

Paid sick days

Generous product discount

Employee Assistance Program

Paid time off

Qualifications

• Comfortable working in a scented environment.
• Passionate about engaging with Community Members.
• Strong communication skills and active listening.
• Proven track record of driving results.
• Available during peak times including holidays.

Responsibilities

• Connect with customers and deliver exceptional service.
• Educate on 100% natural wellness products.
• Inspire your team through coaching and collaboration.
• Drive commercial goals and achieve KPIs.

Skills

Customer engagement

Communication skills

Sales aptitude

Empathy

Team leadership

Education

High school diploma

Job description

A wellness product retailer in Niagara-on-the-Lake seeks a Retail Team Leader to connect customers with the healing power of plants. The role involves delivering exceptional customer service, educating on products, and driving sales. Ideal candidates are passionate about wellness, have strong communication skills, and a high school diploma. This position offers comprehensive health benefits and a supportive work environment.