Wellness & Nutrition Coach

Healthy Planet; Kitchener; On-site; CAD 27,000 - 30,000; Full time

Benefits offered by this job

Amazing work environment

Comprehensive medical benefits

Exclusive employee discounts

Exciting internal growth opportunities

Career-focused continuing education

Supportive and inclusive culture

GoodLife Fitness corporate membership

Job summary

Healthy Planet in Canada seeks a Wellness & Nutrition Coach to provide personalized wellness consultations in-store, recommend vitamins and nutrition products, and translate complex health information into accessible guidance.

The role emphasizes a customer-focused approach, collaboration with the team, ongoing training, and staying current on wellness trends. Evening and weekend availability is required; benefits include medical coverage and growth opportunities.

Qualifications

• Education or certification in nutrition, dietetics, holistic health, or a related field (preferred).
• 2–3 years of experience in a wellness, customer-facing, or retail role.
• Knowledge of vitamins, supplements, and nutrition concepts (formal or self-directed learning accepted).
• Strong interpersonal, listening, and communication skills.
• Ability to simplify wellness concepts for general audiences.
• Basic understanding of sales principles and customer service practices.
• Enthusiastic, dependable, and driven to help others.
• Comfortable with flexible scheduling including evenings and weekends.
• Capable of multitasking and standing for extended periods; ability to lift moderately weighted items.

Responsibilities

• Provide personalized wellness consultations to customers in-store
• Recommend vitamins, supplements, and nutrition products aligned with individual health goals
• Translate complex health and nutrition information into accessible guidance
• Support customers in making informed choices without sales pressure, always prioritizing their well-being
• Assist at checkout as needed to ensure smooth and friendly transactions
• Maintain up-to-date knowledge of supplement science, holistic health practices, and industry trends
• Attend trainings, wellness briefings, and product education sessions
• Maintain certifications (if applicable) and pursue ongoing learning
• Demonstrate an understanding of evolving customer needs and emerging wellness topics

Skills

Customer service

Nutrition knowledge

Communication

Sales principles

Multitasking

Scheduling flexibility

Physical stamina

Education

Nutrition or holistic health certification

Job description

Make Wellness Personal. Make It Your Purpose.

At Healthy Planet, we don’t just sell vitamins— we build relationships, empower choices, and help our customers take ownership of their health.

As a Wellness & Nutrition Coach, you’ll be the trusted expert customers turn to for honest, personalized guidance. You’ll take the guesswork out of wellness by translating science into practical advice, recommending solutions that support everything from sleep to stress to gut health—and beyond.

If you’re passionate about holistic living, have a deep understanding of supplements and nutrition, and love connecting with people, this is your chance to do work that feels good and does good—every single day.

Disclaimer: The typical hiring range for this position is $19.50 to $21.50. Final compensation will be determined based on the selected candidate’s experience, skill set, internal equity, and organizational needs. This posting is for an existing vacancy.

Key Responsibilities

• Provide personalized wellness consultations to customers in-store
• Recommend vitamins, supplements, and nutrition products aligned with individual health goals
• Translate complex health and nutrition information into accessible guidance
• Support customers in making informed choices without sales pressure, always prioritizing their well-being
• Assist at checkout as needed to ensure smooth and friendly transactions
• Maintain up-to-date knowledge of supplement science, holistic health practices, and industry trends
• Attend trainings, wellness briefings, and product education sessions
• Maintain certifications (if applicable) and pursue ongoing learning
• Demonstrate an understanding of evolving customer needs and emerging wellness topics

Collaboration, Sales & Store Support

• Partner with team members and leadership to deliver exceptional customer experiences
• Contribute to achieving store sales targets by aligning customer needs with relevant solutions
• Replenish and stock shelves, rotate inventory, and maintain clean, attractive product displays
• Ensure the store remains safe, organized, and compliant with health and safety protocols
• Support and participate in in-store events, demos, and wellness activations
• Comply with company policies, sanitation standards, and operational procedures

Training & Compliance

• Completion of required Lessonly training modules
• Ongoing participation in workshops and brand education sessions to stay current on wellness trends and company initiatives
• Help drive in-store wellness events, product demos, and customer workshops.
• Demonstrated commitment to attendance, punctuality, team collaboration, and reliability

Other Duties

• Perform additional tasks and responsibilities as assigned.

Qualifications

• Education or certification in nutrition, dietetics, holistic health, or a related field (preferred)
• 2–3 years of experience in a wellness, customer-facing, or retail role
• Knowledge of vitamins, supplements, and nutrition concepts (formal or self-directed learning accepted)
• Strong interpersonal, listening, and communication skills
• Ability to simplify wellness concepts for general audiences
• Basic understanding of sales principles and customer service practices
• Enthusiastic, dependable, and driven to help others
• Comfortable with flexible scheduling including evenings and weekends
• Capable of multitasking and standing for extended periods; ability to lift moderately weighted items

You’ll Thrive Here If You Are

• Passionate about making wellness accessible, inclusive, and personalized
• A natural educator with empathy and curiosity
• Self-motivated, organized, and adaptable to changing priorities
• Energized by meaningful conversations and connecting people with solutions
• A team player who contributes to a positive and collaborative culture

What We Offer:

• An amazing work environment where collaboration, creativity, and fun are at the heart of everything we do
• Comprehensive medical benefits and a flexible spending account for full-time permanent employees—because we care about your health and well-being
• Exclusive employee discounts on our products—treat yourself while you help others find what they love
• Exciting internal growth opportunities to help you develop your skills, advance your career, and grow within the company
• Career-focused continuing education and development opportunities
• A supportive and inclusive company culture that celebrates individuality, fosters teamwork, and values your contributions
• GoodLife Fitness corporate membership discounts

Life at Healthy Planet

At Healthy Planet, we believe that our biggest strength lies in fostering a work environment where our employees feel at home and can be their true selves. We operate as a family, supporting each other to thrive both personally and professionally. Our culture is built on mutual respect, collaboration, and a shared passion for making a positive impact on the world.

At Healthy Planet we provide a fair and equal employment opportunity for all team members and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, or disability. Healthy Planet hires and promotes individuals solely on the basis of their qualifications for the position to be filled