Welfare Administrator

People Corporation; Toronto; On-site; CAD 48,500 - 54,236; Full time

Benefits offered by this job

Extended health care

Dental benefits

Retirement savings plan

Health & wellness offerings

Mental health programs

Assistance for industry designations

Job summary

Ascension Benefits, Inc. is seeking a Welfare Administrator to manage member entitlements under the collective bargaining framework.

You will verify employer contribution reports, balance and audit reports, and process system adjustments to determine accurate plan entitlements. The role requires strong analytical skills, proficiency with Excel, Word and Outlook, and excellent communication with union representatives, employers and members.

Qualifications

• Knowledge of relevant Collective Agreement and associated benefit plan.
• Knowledge of BPA Delinquency Guide and ability to apply guidelines.
• Ability to analyze detailed reporting and investigate discrepancies.
• Organize and prioritize workload; multi-task under deadlines.
• Proficient with Excel, Word and Outlook; strong math skills and accounting basics.
• Ability to learn group benefit package complexities and provide excellent service.
• Strong verbal and written communication; cooperative team player; customer-focused.

Responsibilities

• Learn and understand applicable Collective Agreements.
• Receive employer contribution reports daily; verify accuracy.
• Balance and audit reports; confirm hours, rates, calculations.
• Process company adjustments in the system.
• Generate and analyze reports to identify imbalances or irregularities.
• Respond to inquiries from Union representatives, companies and members.
• Assist union inquiries regarding reports; request and distribute cheques.
• Assist employers with documentation for BPA submissions.
• Process disability applications and confirm proof of disability.
• Enter WSIB credits monthly; balance deposit slips.
• Administer vacation pay garnishments and monthly queries.

Skills

Attention to detail

Analytical thinking

Excel

Word

Outlook

Verbal communication

Customer service

Tools

Microsoft Office

Job description

## Welfare AdministratorApplyremote type: In-Personlocations: ON - BPA Toro: Toronto, ON: North York, ONtime type: Full timeposted on: Posted 2 Days Agojob requisition id: JR1606The Welfare Administrator is responsible for the maintenance of member benefit entitlements under member benefit plan Trust Funds as specified by a Collective Bargaining Agreement and directed by a Board of Trustees. Ensures employer benefit contribution reports are verified for accuracy in order to determine benefit plan entitlements for members, identify employer payments irregularities, initiate collection efforts and carry out delinquency procedures.### ### # # **The Welfare Administrator will:*** Learn and understand the applicable Collective Agreements. Receive employer contribution reports on daily basis and ensure payments accurately match the report. Balance and audit reports, confirming hours, rates, calculations and additional information. Process company adjustments on system. Detailed analysis of employer reporting is required to ensure accuracy.* Generate and analyze various reports to identify and reconcile any company imbalances or irregularities Follow BPA delinquency guide for companies with outstanding balances.* Respond to enquiries from Union representatives, companies and members regarding eligibility, vacation pay and other issues.* Assist union representatives’ enquiries regarding company, and member reports.* Request and distribute cheques from Accounting Department at month end.* Assist employers to complete documentation and reports for submission to BPA.* Process disability applications and confirm proof of disability.* Enter WSIB credits for all plans monthly.* Balance deposit slips on a monthly basis* Administer vacation pay garnishments, early releases* Run various monthly queries to assist in monthly reporting.Key Contacts/Relationships External and Internal:* Reports directly to the Account Manager* Works cooperatively with Client Services Manager responsible for facilitating communication between Union Representatives /Staff and BPA* Works cooperatively as a member of the I.U.P.A.T. Trust Fund administration team to provide superior customer service* Deals directly with participating employers, benefit plan participants/members and their dependents and Union Representatives# **To be Successful as a Welfare Administrator with BPA, you will need:*** Knowledgeable on relevant Collective Agreement and associated benefit plan.* Knowledge of the BPA Delinquency Guide, and ability to apply guidelines to day-to-day work.* Ability to closely analyze and focus on detailed reporting and investigate discrepancies.* Ability to organize and prioritize workload.* Ability to multi-task, work under pressure and meet deadlines.* PC proficient with strong knowledge of Microsoft Office: Excel, Word and Outlook* Good mathematical ability and basic knowledge of accounting principles* Ability to learn complexities of group benefit packages* Excellent verbal and written communication skills* Cooperative team player with strong interpersonal skills* Exceptional customer service skills.# **What's in it for you:*** Learn by working alongside our experts* Extended health care and dental benefits* A retirement savings plan with company contributions* A suite of Health & Wellness offerings* Mental Health programs and support for you and your family* Assistance for the completion of industry designations* Competitive compensation### ### BPA is a division of People Corporation and has served members and beneficiaries in their local communities since 1958. BPA is dedicated to providing a superior benefits experience to our members, businesses, and trusts in the local communities in which they live and operate.Providing an inclusive, accessible environment, where all employees and clients feel valued, respected and supported is something we're committed to. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential. If you require an accommodation or an alternative format of any posting please reach out to [e-mail] base salary for this position is between $48,500 - $54,236.63 annually.