Weekend Shift Supervisor — Premium Fitness & Guest Experience

Sweat and Tonic; Toronto; On-site; CAD 60,000 - 80,000; Part time

Job summary

A dynamic fitness and wellness hub in Toronto seeks a part-time Shift Supervisor to manage weekend operations. The ideal candidate will have 1-2 years of experience in customer service or hospitality, showcasing exceptional leadership and problem-solving skills while ensuring excellent guest experiences. Responsibility includes overseeing all studio operations, managing staff, and resolving guest issues effectively. Salary is $23-$26/hour.

Benefits

Complimentary unlimited membership

Employee discounts

Qualifications

• 1-2 years of experience in customer service or hospitality.
• Strong communication skills are essential.
• Ability to resolve customer complaints effectively.

Responsibilities

• Oversee weekend studio operations and manage front-desk staff.
• Handle guest account inquiries via phone, email, and in-person.
• Lead and train front and back of house teams.

Skills

Customer service skills

Leadership skills

Communication skills

Problem-solving skills

Team collaboration

Job description

A dynamic fitness and wellness hub in Toronto seeks a part-time Shift Supervisor to manage weekend operations. The ideal candidate will have 1-2 years of experience in customer service or hospitality, showcasing exceptional leadership and problem-solving skills while ensuring excellent guest experiences. Responsibility includes overseeing all studio operations, managing staff, and resolving guest issues effectively. Salary is $23-$26/hour.