Weekend Retail Lead: Elevate Customer Experience & Sales

Marshall Retail Group; Richmond; On-site; CAD 100,000 - 125,000; Full time

Job summary

A leading retail company at Vancouver International Airport is seeking a Sales Lead to enhance customer experience and drive sales. This role involves assisting customers, training associates, and overseeing store operations. Ideal candidates will bring experience from fast-paced environments and strong communication skills. Availability for weekends is required and benefits include medical insurance and paid time off.

Benefits

Medical, Dental, and Vision Insurance

Employer-Paid Life Insurance

Paid Time Off

Employee Discount

Qualifications

• 1+ year of experience in a fast-paced retail environment.
• Fluency in English for training and customer interactions.
• Alcohol Beverage Awareness Card (TAM Card) may be required.

Responsibilities

• Greets and assists customers throughout their shopping experience.
• Maximizes sales by suggesting products and up-selling when appropriate.
• Trains store associates on daily operations and best sales practices.

Skills

Customer service experience

Strong written and verbal English communication skills

Ability to multitask and problem solve

Tools

Microsoft Office

Job description

A leading retail company at Vancouver International Airport is seeking a Sales Lead to enhance customer experience and drive sales. This role involves assisting customers, training associates, and overseeing store operations. Ideal candidates will bring experience from fast-paced environments and strong communication skills. Availability for weekends is required and benefits include medical insurance and paid time off.