Weekend-Ready Office Administrator | Customer Care Pro

Trail Appliances BC; Vancouver; On-site; CAD 60,000 - 80,000; Part time

Job summary

A leading appliance retailer in Vancouver is seeking an Office Administrator to provide exceptional customer service and assist in administrative tasks. The ideal candidate excels in communication, is detail-oriented, and can manage customer interactions effectively. The role requires weekend availability and proficiency in Microsoft Office. Join a fast-paced, dynamic team committed to customer satisfaction.

Benefits

Paid time off

Generous employee discounts

Employee Recognition Program

Gym membership discount

Career Progression

Company events

Qualifications

• Experience working in an administrative/customer service role.
• Fast and accurate data entry skills with the ability to multi-task.
• Experience managing customer conflict and escalation.
• Must be able to work weekends.

Responsibilities

• Provide exceptional service to all customers and be approachable.
• Field any incoming calls and inquiries.
• Assist in administrative duties to run store administration.
• Collaborate with the Sales and Customer Support Team.
• Take initiative to find creative approaches for customer experience.

Skills

Customer Service

Data Entry

Communication Skills

Teamwork

Proficiency in Microsoft Office

Job description

A leading appliance retailer in Vancouver is seeking an Office Administrator to provide exceptional customer service and assist in administrative tasks. The ideal candidate excels in communication, is detail-oriented, and can manage customer interactions effectively. The role requires weekend availability and proficiency in Microsoft Office. Join a fast-paced, dynamic team committed to customer satisfaction.