Web Development Officer

University of Victoria; Victoria; On-site; CAD 80,000 - 100,000; Full time

Job summary

A comprehensive educational institution located in Victoria is seeking a Web Development Officer to enhance its digital presence. This role requires developing user-centered web projects and content, providing support to partners, and conducting research and testing. The ideal candidate holds a degree in relevant fields and has significant experience in information architecture and user experience. Proficiency in XHTML, CSS, and analytics tools is essential. Join us in crafting engaging online experiences!

Qualifications

• 3+ years of relevant experience in web development.
• Experience with enterprise content management systems.
• Knowledge of advanced accessibility best practices.

Responsibilities

• Develop user-centered web projects and content.
• Provide support to partners with web content solutions.
• Conduct research and testing for effective communication.

Skills

Information architecture

User experience

Web content strategy

Project management

Google Analytics

Customer service

Critical thinking

Education

Bachelor's degree in information systems, communications, or similar

Tools

XHTML

CSS

Google Data Studio

Hannon Hill's Cascade CMS

Job description

Mandate

Reporting to the Manager, Digital Development and User Experience, the Web Development Officer plays an integral role in UCAM’s mandate to drive partnerships and investments. Through brand, content and user-centered strategies, including web research methodologies, content development, and analytics, they plan and implement branded, consistent and persuasive web projects across campus to raise UVic’s profile, reputation and brand affinity.

Objectives

• Develop web projects that are user-centered, data-driven, accessible and on brand
• Develop web content that is accurate, clear, user-centered and on brand
• Provide web and content support and solutions to partners to meet university standards and applicable accessibility legislation

This position requires a level of education, training, and experience equivalent to bachelor’s degree in information systems, communications, information design, or similar field plus 3 years of relevant experience. An equivalent combination of education, training, and experience may be considered.

Knowledge/skills/abilities

• Commitment to valuing diversity and contributing to an inclusive and respectful working and learning environment
• Demonstrated experience in information architecture, user experience, and complex digital projects
• Discovery research experience for large institutional websites and other current and emerging technologies (including research design and planning)
• Directing the creation of audience testing methodologies and working groups
• Conducting comparative institutional communications reviews
• Persona, journey and story development of user experiences for large institutional websites
• Defining creative solutions for clear, effective and persuasive online communications
• Wireframing, workflow mapping, prototype definition, and user testing communications solutions
• Resource planning both for the research and discovery of new solutions, as well as resource projections for the implementation of these solutions
• Experience with XHTML, CSS and enterprise content management systems
• Experience with Google Analytics, Google Data studio, Dubbot and related analytical tools
• Understanding of web content strategy, advanced accessibility best practices, strategic communications and marketing, information architecture and user experience
• Proficiency navigating and using relevant office equipment and software, including MS Office and Office 365, content management systems, and project management applications
• An advanced knowledge of style guides and grammar
• Demonstrated advanced proof reading and editing
• Strong customer service skills
• Excellent critical thinking and problem-solving skills
• Ability to communicate effectively with individuals from diverse backgrounds and tailor communication style for different audiences and situations
• Ability to identify and analyze issues, develop solutions, and implement effective strategies to achieve desired outcomes
• Ability to build and maintain positive working relationships
• Ability to work collaboratively in a team environment
• Ability to apply project management best practices to achieve project goals/tasks on time

Preferences Include

• Experience with higher ed communications
• Experience with Hannon Hill’s Cascade web content management system
• Knowledge of privacy laws and their impacts on digital communications