Wealth Associate

National Bank of Canada; Richmond Hill; Hybrid; CAD 52,000 - 70,000; Full time

Benefits offered by this job

Health and wellness program

Flexible group insurance

Generous pension plan

Employee Share Ownership Plan

Employee and family assistance program

Telemedicine service

Community involvement

Involvement in community initiatives

Preferential banking services

Virtual sleep clinic

Job summary

National Bank of Canada is seeking a Wealth Associate to support investment advisors and provide exceptional client service. You will handle routine financial transactions, client file maintenance, and portfolio reporting in a collaborative team setting.

The role emphasizes accuracy, regulatory compliance, and strong communication with clients and colleagues. A two-year banking-related background, CSC/CPH coursework, and proficiency in Microsoft Office are preferred.

Qualifications

• Completed college/university diploma in a related field.
• Two years of relevant experience in banking back-office or financial industry.
• CSC and/or Conduct and Practices Handbook Course completed.
• Excellent knowledge of Microsoft Office.

Responsibilities

• Support investment advisors in providing superior customer service and be available to meet client requests.
• Carry out routine operations related to financial transactions (e.g., purchases and sales of securities, necessary transaction adjustments).
• Execute deposit, withdrawal, transfer, and currency conversion instructions for all investment accounts and ensure diligent follow-up.
• Analyze, open, and update client files.
• Produce portfolio management reports.
• Manage administrative tasks for client files, including agendas, scheduling appointments, and preparing client meetings.
• Ensure adherence to compliance and risk-management rules.

Skills

Accountability

Client-focused

Communication

Critical Thinking

Cybersecurity

Detail-oriented

Digital literacy

Information Analysis

Initiative

Learning Agility

Multitasking

Organization Skills

Problem Solving

Resiliency

Solution implementation

Standards Compliance

Stress Management

Teamwork

Wealth Management

Languages: English

Education

Completed college and/or university diploma in a related field

Completion of the Canadian Securities Course (CSC) and/or Conduct and Practices Handbook Course

Tools

Microsoft Office Suite

Job description

Overview

A career as a Wealth Associate at National Bank is a role where you can showcase your ability to work in synergy with clients and colleagues. In this role, you will help wealth advisors stand out by offering exceptional customer service that has a positive, long-term impact on our clients.

Your Team

National Bank Financial – Wealth Management is the fifth largest investment brokerage firm in Canada. We have close to 1,000 investment advisors who manage the assets of more than 400,000 clients in about 100 branches. Reporting to the regional manager, you will team up with a wealth advisor to offer an exceptional client experience. Collaboration and partnership will be key to your success.

Flexible Work Environment

We offer a hybrid work model (remote and in the office), flexible work‑time arrangements to help you achieve work/life balance, and flexible leave when it matters most to you.

Responsibilities

• Support investment advisors in providing superior customer service and be available to meet client requests.
• Carry out routine operations related to financial transactions (e.g., purchases and sales of securities, necessary transaction adjustments).
• Execute deposit, withdrawal, transfer, and currency conversion instructions for all investment accounts and ensure diligent follow‑up.
• Analyze, open, and update client files.
• Produce portfolio management reports.
• Manage administrative tasks for client files, including agendas, scheduling appointments, and preparing client meetings.
• Ensure adherence to compliance and risk‑management rules.

Prerequisites

• Completed college and/or university diploma in a related field.
• Two years of relevant experience in the banking back‑office, insurance, and/or financial industry.
• Completion of the Canadian Securities Course (CSC) and/or Conduct and Practices Handbook Course.
• Excellent knowledge of the Microsoft Office suite.
• Excellent customer service skills.

Required Skills

• Accountability
• Client‑focused
• Communication
• Critical Thinking
• Cybersecurity
• Detail‑oriented
• Digital literacy
• Information Analysis
• Initiative
• Learning Agility
• Multitasking
• Organization Skills
• Problem Solving
• Resiliency
• Solution implementation
• Standards Compliance
• Stress Management
• Teamwork
• Wealth Management
• Languages: English

Benefits

• Competitive compensation.
• Health and wellness program with multiple options.
• Flexible group insurance.
• Generous pension plan.
• Employee Share Ownership Plan.
• Employee and family assistance program.
• Preferential banking services.
• Involvement in community initiatives.
• Telemedicine service.
• Virtual sleep clinic.