Warranty Claims Clerk - Parkland Dodge Chrysler

Cambridge Housing Authority; City of Spruce Grove; On-site; CAD 30,000 - 60,000; Full time

Job summary

An automotive dealership in Spruce Grove, AB is seeking a Warranty Administrator to manage warranty claims with a focus on accuracy and compliance. The ideal candidate will have strong organizational and communication skills, along with experience in warranty administration or automotive service. This full-time position offers a competitive compensation package and various employee benefits, fostering a diverse and inclusive workplace environment.

Benefits

Competitive Compensation and Benefits Package

Employee Vehicle Purchase & Service Plans

Employee and Family Assistance Programs

Company-wide appreciation events

Professional development opportunities

Qualifications

• Experience in warranty administration or automotive service preferred.
• Strong attention to detail, excellent organizational skills, and communication abilities.
• Proven ability to multi-task in a high-volume, fast-paced working environment.

Responsibilities

• Process warranty claims, ensuring accuracy and timely submission to manufacturers.
• Maintain accurate records and documentation for warranty work and claims.
• Communicate with customers regarding warranty status and address any concerns.

Skills

Attention to detail

Organizational skills

Communication skills

Proficiency in Microsoft Office

Education

High school diploma or equivalent

Tools

Service management software

Job description

Join the ride!

Position: Warranty Administrator

Dealership: Parkland Dodge Chrysler

Location: Spruce Grove, AB

Classification: Full Time, On site, Immediate Vacancy. Salary: $25.00-$30.00 per hour

Parkland Dodge Chrysler is proud to be a part of the AutoCanada dealership network. AutoCanada is the largest Canadian owned and publicly traded automotive dealer group operating in Canada and the US. We are innovative, data-driven and our commitment to our Team Members, customers and operational excellence fuels our success.

Our dealership Team Members are at the heart of our success, building long-lasting, trust-based relationships with customers across Canada. Our national network provides opportunities and support to build the career that’s right for you. Working here is fast-paced, non-stop, and a little unpredictable—and we love it.

Your area of focus.

In this position, the Warranty Clerk is responsible for working with and overseeing warranty claims, processing them in a timely and accurate manner, and ensuring that warranty-related issues are handled in compliance with manufacturer and dealership policies. The position typically involves working closely with service department staff, customers, and manufacturers to ensure that warranty repairs and claims are properly documented, submitted, and paid.

What drives your day-to-day?

• Process warranty claims, ensuring accuracy and timely submission to manufacturers.
• Maintain accurate records and documentation for warranty work and claims.
• Communicate with customers regarding warranty status and address any concerns.
• Collaborate with service and parts departments to ensure proper warranty documentation and parts management.
• Monitor compliance with manufacturer standards and assist with reporting and audits.

What are the must-haves…

• Experience in warranty administration or automotive service preferred.
• High school diploma or equivalent required; additional certifications a plus.
• Strong attention to detail, excellent organizational skills, and communication abilities.
• Proficient with service management software and Microsoft Office.
• Highly skilled in Microsoft Office and able to quickly adapt to new technologies
• Excellent document creation and proofreading skills with a high level of proficiency related to business correspondence/communications
• Excellent interpersonal and verbal and written communication skills
• Strong organizational skills and attention to detail
• Proven ability to multi-task in a high-volume, fast-paced working environment, frequently under urgent deadlines

The Perks.

• Competitive Compensation and Benefits Package
• Employee Vehicle Purchase & Service Plans
• Employee and Family Assistance Programs
• Company-wide appreciation events and contests throughout the calendar year
• Professional development and the opportunity to grow your career

And those are just the basics. We strive every day to create a workplace culture that embraces diversity and inclusivity, ensures fairness and equal opportunities, and fosters a sense of belonging for all Team Members. As an equal opportunity employer, we actively support everyone in expressing themselves and reaching their full potential.

Can you picture yourself here already?

We hope so. It’s equally as important that you choose us as we choose you. Take a sneak peek at what we think makes this one of the best workplaces around.

If you think you’re a good fit to come along on our ride, apply now through our website at www.autocan.ca/careers. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Our commitment extends to reaching out to individuals from various backgrounds and identities. We do not discriminate based on gender identity, race, national origin, ethnicity, religion, age, sexual orientation, marital or family status, or mental/physical disabilities. AutoCanada is committed to collaborating with and providing reasonable accommodations to individuals with disabilities. If you need accommodation during the recruitment process, please inform your recruiter.