Warehouse Process and Systems Specialist

NAPA Canada; City of Moncton; On-site; CAD 55,000 - 75,000; Full time

Job summary

NAPA Canada is seeking a Warehouse Process and Systems Specialist for its Moncton Distribution Center in New Brunswick. The role focuses on identifying and improving operations to boost quality, efficiency and profitability, while documenting SOPs and IT systems across the DC.

You will address system anomalies and ensure the WMS aligns with daily DC needs. You will collaborate with colleagues across Canada, applying Lean Six Sigma principles and maintaining strong process controls.

Qualifications

• Diploma in administration, operations management or industrial engineering with 2 years of experience.
• Good understanding of Lean Six Sigma methodology.
• Bilingual in French and English, collaboration across Canada.

Responsibilities

• Identify improvement opportunities in quality, cost and performance.
• Analyze needs, root causes and translate into processes, systems and procedures.
• Implement 5S in the facility.
• Maintain and report productivity and quality metrics; generate reports as needed.
• Develop, maintain and review SOPs and training documents for regional and national use.
• Train, advise and coach DC employees, carriers and customers on procedures and systems.
• Ensure WMS maintenance and adjust to daily DC needs.

Skills

Lean Six Sigma

Bilingual FR/EN

Education

Diploma in administration

Operations management

Industrial engineering

Tools

WMS

Job description

Your route

As a Warehouse Process and Systems Specialist you will be responsible for identifying and improving operations processes to deliver increased quality, efficiency and profitability.

Your route

As a Warehouse Process and Systems Specialist you will be responsible for identifying and improving operations processes to deliver increased quality, efficiency and profitability.

This position is located at the NAPA Moncton Distribution Center.

Your role will be to work on identifying and improving operation processes to deliver better quality, efficiency, and cost-effectiveness. You will also be responsible for documenting all Standardized Operating Procedures (SOP) and IT systems related to all aspects of the Distribution Centres’ operations. You will be responsible for identifying and correcting system related anomalies and ensuring that the WMS meets operational needs (routing, location, maintenance, slotting) of the DC’s and readjusting the system if needed.

Responsibilities

• Identify improvement opportunities in the areas of quality, cost, and performance in improving process metrics
• Conduct analysis of the needs, identifying « root-cause» problems, suggesting solutions and translating them into processes, systems, and procedures
• Responsible for the implementation of 5S process in the facility
• Maintain and promote productivity and quality metrics, and create, generate reports/queries if needed
• Develop, maintain, and review standard operation procedures (SOP) as well as training documents to be used at Regional and National levels. The person in this role will represent the DC’s at the National level, for consulting purposes, or for implementing new projects or system changes
• Train, advise and coach DC employees, carriers and customers on procedures and systems in place. They will act as facilitators for the introduction of these changes
• Ensure maintenance of Warehouse Management System (WMS) and adjust according to the daily needs of the DC’s

Under the hood

To Join Our Team, You Need, Among Other Things

• Diploma in administration, operations management (GOP) or industrial engineering combined with 2 years of experience
• Good management of process and performance indicators and an understanding of Lean Six Sigma
• Bilingualism, French and English, because as part of your duties you will have to collaborate frequently with colleagues across Canada.

About The Division

The Auto Parts Division is mainly involved in the sale, distribution and marketing of replacement parts and supplies for cars and light trucks. We have the largest Canadian distribution network of vehicle replacement parts. Our banners in this division include household name NAPA Auto Parts, as well as Altrom-Autocamping, specialized in parts for imported vehicles, and CMAX, specialized in paint and body supplies. With so many different roles available in our divisions, everyone can find the perfect fit for their skillset and aspirations. Just pick the one that suits you best!