Warehouse Operations Coordinator

John Brooks Company; Mississauga; On-site; CAD 52,000 - 55,000; Full time

Job summary

A fluid handling solutions provider in Mississauga is seeking a Warehouse Operations Administrator/Coordinator. The role involves providing administrative support for warehouse operations, coordinating activities, and performing light warehouse duties as needed. Ideal candidates will have 1–3 years of relevant experience and strong organizational skills. The position offers a competitive salary of CA$52,000.00 - CA$55,000.00 per year and a generous benefits package including vacation, personal days, and RRSP matching.

Benefits

Competitive remuneration

Generous benefits package

Paid personal day program

Annual health & wellness subsidy

Qualifications

• 1–3 years of administrative, coordination, warehouse, or facilities support experience preferred.
• Strong organizational skills with the ability to manage multiple priorities.
• Excellent written and verbal communication skills.

Responsibilities

• Provide administrative support to the Senior Manager – Operations.
• Assist warehouse managers with administrative tasks.
• Oversee the operational support ticket system.

Skills

Organizational skills

Written and verbal communication

Attention to detail

ERP systems

Tools

Microsoft Office Suite

Job description

Department: Operations
Location/ Territory: Mississauga

THIS POSTING IS FOR AN EXISTING VACANCY.

WHAT DO WE DO?

We create solutions for the people who keep our world flowing.

For over 80 years, John Brooks Company has been solving fluid handling challenges for customers in various industries/markets across Canada by providing a diverse selection of engineered products and innovative system designs, focusing on customized solutions consisting of filtration, pump, spray, and valve products.

THE ROLE

The Warehouse Operations Administrator/Coordinator plays a key role in supporting warehouse and facilities operations by managing administrative tasks, assisting with scheduling and reporting, coordinating activities across teams, and maintaining accurate records. This role also performs light warehouse duties when required to support operational continuity. The position contributes to operational consistency and supports decision-making through timely information, organized documentation, and strong coordination.

DUTIES & RESPONSIBILITIES

Administrative & Coordination Support

• Provide administrative support to the Senior Manager – Operations, including scheduling, tracking action items, preparing meeting materials, and organizing documentation.
• Assist warehouse managers and leads with administrative tasks that support daily operations.
• Act as a central contact for internal operational inquiries and route information to the appropriate team members.
• Support the coordination of meetings, training sessions, and operational initiatives across all warehouse locations.

Warehouse Operations Support

• Assist with data entry, reporting, and maintenance of operational records (e.g., receiving logs, shipment records, inventory adjustments, safety documentation).
• Track warehouse KPIs and help prepare monthly scorecards and performance summaries.
• Support continuous improvement activities by gathering information, tracking progress, and documenting updates from operations teams.
• Ensure accuracy and completeness of documentation related to warehouse activities, including Warehouse SOP’s, customer service requests, vendor information, and internal forms.
• Help coordinate equipment maintenance schedules, inspections, and related documentation.

Facilities Management & Vendor Coordination

• Assist in coordinating facilities-related administrative tasks for warehouse locations (e.g., maintenance requests, repairs, inspections).
• Serve as a point of contact for facility vendors and contractors, ensuring work orders are logged, scheduled, tracked, and completed.
• Maintain records of facility service agreements, maintenance logs, and vendor performance.
• Support the organization of quotes, approvals, and purchase requisitions related to facilities maintenance and repairs.
• Coordinate scheduling and site access for contractors performing onsite work.
• Track routine facility upkeep activities such as cleaning, waste removal, landscaping, and equipment servicing.

Light Warehouse Duties (As Needed)

• Assist with basic warehouse tasks during high-volume periods, staff absences, or urgent operational needs.
• Perform light picking, packing, labeling, or staging of materials as directed.
• Support cycle counts or inventory checks with warehouse leads.
• Help maintain a clean, organized, and safe warehouse environment.
• Adhere to all safety policies and procedures while performing warehouse tasks.

Communication, Ticket Management & Information Handling

• Oversee and manage the operational support ticket system, prioritizing and resolving issues in a timely manner.
• Maintain organized digital files and communication logs to support operational transparency.
• Support cross-regional communication by consolidating updates and distributing information to warehouse teams.
• Prepare presentations, memos, and internal communications for the operations department.

General Administrative Responsibilities

• Assist with meeting coordination, onboarding and required administrative tasks for new warehouse hires.
• Help manage AP approvals, supplies ordering, and vendor/contractor coordination for warehouse needs.
• Support compliance processes by ensuring required forms, signatures, and documentation are collected and stored appropriately.

QUALIFICATIONS

• 1–3 years of administrative, coordination, warehouse, or facilities support experience preferred.
• Strong organizational skills with the ability to manage multiple priorities.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and comfort working with ERP systems.
• Strong attention to detail and accuracy.
• Ability to work independently and collaboratively in a fast-paced environment.
• Willingness to support occasional physical tasks within safe lifting guidelines.

WORK ENVIRONMENT

• Fast-paced environment in a dynamic competitive industry
• Daily customer and inter-departmental/branch communication via telephone calls, faxes, emails, and virtual meetings
• Exposure to deadlines, multiple demands and priorities, multi-tasking, and interruptions

Canadian founded and owned, John Brooks Company has doubled in size in the last 7 years to over 200 employees across the country. Since 1938, we have worked hard to build & nurture an entrepreneurial environment, where creative thought and initiative are encouraged; this is a place where your ideas matter! If you have a strong work-ethic, passion, and determination, we’ll provide the tools you need for success. We will help you grow so that we can continue growing.

WHAT’S IN IT FOR YOU?

• Competitive remuneration ($52,000.00 - CA$55,000.00 per year)
• Competitive vacation
• Paid personal day program
• Generous benefits package that includes coverage for things like medical, dental, paramedical, and vision
• Company Group RRSP with employer matching
• Annual health & wellness subsidy

FUN FACTS

• The average employee tenure is 9 years
• We enjoy celebrating achievements by means of formal service awards, employee achievement awards, and milestone birthdays
• We regularly host social events and gatherings to foster togetherness and fun

We use automated tools, including artificial intelligence, to help review applications efficiently. Human decision makers remain responsible for all hiring decisions.

We are committed to providing equal opportunities for persons with disabilities. Accommodations are available at all stages of the recruitment process, at the candidate’s request.