Warehouse Manager- North America

Unilever Brazil; Toronto; On-site; CAD 99,000 - 150,000; Full time

Job summary

A leading company in the FMCG sector is seeking a Warehouse Manager to oversee operations in North America. The role involves managing logistics, ensuring compliance with safety standards, and optimizing supply chain processes. Candidates should have a strong background in supply chain management and experience with third-party logistics. This position offers competitive pay, a bonus structure, and comprehensive benefits.

Benefits

Health Insurance

Retirement Plans

Life Insurance

Parental Leave

Qualifications

• At least 5 years of experience in supply chain or distribution operations.
• Experience managing 3PLs.

Responsibilities

• Oversee day-to-day operations in Distribution Centers.
• Manage 3rd party logistics provider relationships.
• Ensure compliance with quality and safety standards.

Skills

Business Acumen

Budgeting

Planning

Education

Four-year university degree in Supply Chain

Master of Business Administration

Job description

Background and Purpose of the Role:

The North America Warehouse Manager oversees the day-to-day operations and strategic continuous improvement projects in one or more of the seven Distribution Centers in the US and Canada. They are responsible for managing the 3rd party logistics provider (3PL) relationship, storage & handling of finished goods through the DC network, and the loading of customer orders within budget guidelines. Additionally, the Warehouse Manager will manage On Time Loading, ensure the highest possible Customer Case Fill at optimal costs, and ensure compliance with quality, environmental, and safety standards as per Unilever guidelines.

Who You Are and What You Will Do:

Your primary responsibilities include:

1. Building and maintaining collaborative relationships with 3PLs to improve service levels, reduce costs, increase productivity, simplify processes, and reduce losses.
2. Leading daily standup meetings with DC teams, publishing weekly KPIs, and participating in bi-annual 3PL leadership reviews.
3. Collaborating with 3PLs to enhance productivity, collect and analyze material movement data, maintain DC profiles, track and deliver savings programs.
4. Ensuring operational excellence in customer service, order accuracy, secured loads, and timely dock operations.
5. Maintaining inventory accuracy, ensuring SAP & WMS systems are accurate, and following FEFO procedures for product receipt and order fulfillment.
6. Proper yard management to unload trailers within 24 hours to avoid accessorial charges and ensure product availability.
7. Accurately assigning reason codes for cuts, OT loading, stock returns, and rejections at shipment or receipt.

Drive site-level compliance with 3PLs by ensuring:

1. Operations adhere to SHEQ and food safety guidelines.
2. Continuous improvement programs are implemented, root causes are analyzed, and corrective actions are taken.
3. Engagement with government and local authorities regarding site operations.
4. The site contingency plan (BPC) is active and maintained.

Coordinate across Unilever teams to optimize DC operations by:

1. Managing month-end closing processes.
2. Providing input to optimize transport capacity and trailer pools with 3PLs and transportation teams.
3. Processing supplier invoices and payments efficiently.
4. Supporting procurement in contract negotiations and pallet management; investigating customer claims and managing repackaging for integrated sites.

What You Will Need to Succeed:

Required:

• Ability to travel to and work at the DC approximately 20% of the time.
• Four-year university degree in Supply Chain, Engineering, or Business.
• Industry certifications such as APICS, Six Sigma, or Lean principles.
• Strong business acumen related to supply chain and operations.
• At least 5 years of experience in supply chain or distribution operations.
• Experience managing 3PLs.
• Exposure to Order to Cash, Procure to Pay cycles, and Supply Chain Planning.
• Budgeting and planning skills.

Preferred:

• Master of Business Administration or advanced Logistics Degree.
• Experience in FMCG industry.

What We Can Offer You:

Culture for Growth | Top Notch Employee Health & Well Being Benefits | Every Voice Matters | Global Reach | Unilever: Life | LinkedIn | Strategy | Unilever | Why work for Unilever | Careers at Unilever | Unilever Global Website | Check Out Our Space

Pay: The salary range for this position is $99,760 to $149,640, based on skills, experience, and organizational needs.

Bonus: This position is bonus eligible.

Long-Term Incentive (LTI): Eligible for LTI.

Benefits: Employees can participate in various benefits, including health insurance, retirement plans, life insurance, parental leave, and more, subject to plan terms.

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Unilever Canada is committed to diversity and inclusion. All qualified applicants will receive consideration without regard to race, religion, gender, sexual orientation, age, national origin, marital status, disability, or genetic characteristics.

If you require assistance during the recruitment process due to a disability, please contact [e-mail]. These lines are reserved for disability accommodations only.