Warehouse Area Supervisor

Savers; Calgary; On-site; CAD 50,000 - 65,000; Full time

Job summary

A leading thrift operator in Calgary is seeking an Area Supervisor to oversee the production workflow in their warehouse. You will supervise staff, ensure quality controls, and maintain safety standards. Candidates should have strong communication skills and experience in retail or industrial management. This position offers comprehensive health benefits and opportunities for professional development.

Benefits

Comprehensive extended health care plans for full-time Team Members

Company-paid Life and AD&D Insurance

Group Registered Retirement Savings Plan (RRSP) with company matching

Paid time off for leisure or hobbies

Mental health services

Qualifications

• Experience in sales-floor supervision, retail management or industrial management.

Responsibilities

• Supervise production workflow and meet processing targets.
• Conduct quality-control checks for sorting and pricing.
• Assist in developing staff for future management roles.

Skills

Mathematical skills

Strong communication skills (verbal and written)

Ability to observe, assess, and coach others

Education

High School diploma (Post-secondary degree/diploma preferred)

Tools

Forklift trainer certificate

Job description

Overview

As one of the largest for‑profit thrift operators in the United States, Canada and Australia, we supply stores with gently‑used, one‑of‑a‑kind items donated by the community. We redirect billions of pounds of used items away from landfills and on to our store racks and shelves, while providing nonprofit partners with valuable funding for their programs. Our 300+ stores and 22,000 team members make it possible to champion reuse and inspire a future where secondhand is second nature. Learn more at savers.com.

Brands

Savers (U.S.), 2nd Ave (U.S.), Value Village (U.S. and Canada), Unique (U.S.), Village des Valeurs (Quebec) and Savers Australia.

What you’ll be working on

Accountable for the overall management and oversight of the day‑to‑day production workflow of the assigned area within the warehouse processing centre. The Area Supervisor is guided by the Savers Vision and Core Values, and reports to the Operations Manager, Warehouse.

Essential Job Functions

• Supervise production workflow, efficiencies, standards, and pace in assigned production areas to ensure sellable items are processed and targets are met.
• Conduct quality‑control checks for sorting, grading, pricing, condition, and merchandise utilisation; course‑correct as required.
• Analyse performance gaps, identify root causes, and apply learnings to improve results.
• Operate hands‑on inside sorting, grading, pricing and tagging, role‑modeling proper techniques and pace of work.
• Collaborate with Operations Manager to maintain consistent flow of products throughout the processing system.
• Communicate merchandise supply requirements and quality issues to the Operations Manager.
• Leverage the Savers recycling program to reduce landfill use and increase reuse of unsaleable items.
• Report non‑working machinery/equipment to Operations Manager.
• Set operating plan targets, assign work, track progress, and provide recognition and feedback on performance.
• Assist in developing high‑potential staff for future management roles through on‑the‑job guidance.
• Maintain a respectful, values‑driven workplace and adhere to all Savers’ policies and procedures.
• May act as Operations Manager in charge when required.
• Maintain a safe work environment, support JHSC initiatives, and promote loss‑prevention awareness.
• Communicate safety and loss‑prevention issues to Operations Manager.

Required Knowledge, Skills & Abilities

• Mathematical skills.
• Strong communication skills (verbal and written).
• Ability to observe, assess, and coach others.
• Independent judgment and decision‑making in various situations.

Minimum Required Education & Experience

• High School diploma (Post‑secondary degree/diploma preferred).
• Experience in sales‑floor supervision, retail management or industrial management.
• Forklift trainer certificate required.

Benefits

• Comprehensive extended health care plans for full‑time Team Members.
• Company‑paid Life and AD&D Insurance.
• Group Registered Retirement Savings Plan (RRSP) with company matching.
• Paid time off for leisure or other hobbies.
• Mental health services.

Physical Requirements (Summary)

Requirements include frequent lifting of products up to 50 lbs, standing/walking for extended periods, handling merchandise and operating industrial machinery safely.

Key Performance Indicators

Measuring production targets, quality‑control accuracy, workplace safety metrics, and team development outcomes.

Location

600 Barlow Square SE #140, Calgary, AB T2C 5T7