Ward Clerk – Scheduling, Records & Resident Support

AgeCare; Edmonton; On-site; CAD 40,000 - 50,000; Full time

Job summary

A caring organization in Edmonton is seeking a Ward Clerk to support the Director of Care with various clerical and administrative duties. The ideal candidate will have a Health Care Aide certificate and strong organizational and communication skills. Responsibilities include responding to calls, maintaining resident records, and preparing nursing schedules. If you are motivated to serve seniors with compassion, this job is for you.

Qualifications

• Health Care Aide certificate preferred.
• Basic clerical / administrative skills required.
• Pleasant telephone manner with strong customer service skills.
• Excellent organizational and communication skills essential.
• Ability to deal with tight timelines is necessary.
• Experience with Microsoft Office Suite needed.
• Must provide a complete and current Vulnerable Sector Check.

Responsibilities

• Respond to incoming telephone lines and relay messages.
• Greet visitors and direct them appropriately.
• Assist with resident information on lab requisitions.
• Maintain or assist in maintenance of resident records.
• Perform filing assignments for the Director of Care.
• Assist with labeling of residents' belongings.
• Prepare and post the nursing schedule.
• Update and maintain the daily schedule.
• Input changes to staff schedules and present for approval.
• Carry out various clerical duties and prepare reports.

Skills

Pleasant telephone manner

Strong customer service skills

Excellent organizational skills

Excellent communication skills

Basic clerical skills

Education

Health Care Aide certificate

Tools

Microsoft Office Suite

Job description

A caring organization in Edmonton is seeking a Ward Clerk to support the Director of Care with various clerical and administrative duties. The ideal candidate will have a Health Care Aide certificate and strong organizational and communication skills. Responsibilities include responding to calls, maintaining resident records, and preparing nursing schedules. If you are motivated to serve seniors with compassion, this job is for you.