Ward Clerk, Neonatal Intensive Care Unit

IWK Health; Halifax; On-site; CAD 32,000 - 35,000; Full time

Job summary

IWK Health in Halifax, Nova Scotia, invites applications for a Ward Clerk in the NICU Clerks & Aides within the Women\'s & Newborn Health program. The role involves reception and clerical duties to support efficient unit operations.

You will perform data entry, process ordering and supplies, assist with transport, and answer phones, contributing to patient-centered care in a busy hospital environment.

Qualifications

• Minimum high school diploma or GED required.
• Secretarial or office administration diploma preferred.
• Accurate keyboarding and data entry skills required.
• Knowledge of Meditech required.
• Good communication and interpersonal skills with families.

Responsibilities

• Data entry and database updates for the NICU.
• Ordering and maintaining unit supplies.
• Required transport functions within the unit/hospital.
• Answering phones and assisting staff and families.

Skills

Data entry

Keyboarding

Organizational skills

Multi-tasking

Communication

Interpersonal skills

Team player

Initiative

Meditech knowledge

Medical terminology

Other languages

Education

High school diploma or GED

Secretarial/Office Administration Diploma

Tools

Meditech

Job description

Company : IWK Health

Req ID: 225805

Department/Program: NICU Clerks & Aides , Women's & Newborn Health

Location: Halifax

Type of Employment: Permanent Hourly FT ( 100% FTE) x 1 position(s)

Start Date: September 28, 2026

Union Status: NSGEU Off&Cler , Admin Professionals Bargaining Unit

Compensation: $ 23.3519 - $ 25.3918 /hour

Closing Date: September 10, 2026 (Applications are accepted until 23:59 Atlantic Time)

IWK Health is a respected academic health sciences centre located in Halifax, Nova Scotia, providing tertiary and primary care for two million children, youth, adults and families each year across the Atlantic region. We have a team of approximately 4000 employees, physicians, volunteers and learners at sites across Nova Scotia . People build careers with IWK Health with our focus on training and mentorship opportunities. We recognize each other’s talent and celebrate our successes. We collaborate in modern facilities or virtually from home, align our work to our values , and enjoy access to enhanced benefits and wellness programs. We are proud to support our patients, families and communities and are grateful for the generous donor support we receive.

Promoting an anti‑racist environment, and calling out discrimination as we work and provide care, is important to us. We are located in Mi’kma’ki, the unceded and ancestral territory of the Mi’kmaq people. Working in Mi’kma’ki and providing care to those across Atlantic Canada is a shared privilege with the original inhabitants who have lived here for many thousands of years prior to colonization. There are 13 First Nation communities across Nova Scotia, and more than 50 historic African Nova Scotian communities who also have a long, deep, and complex history dating back over 400 years. We have the highest percentage of people with disabilities in the country. Nova Scotia has the highest proportions of transgender and non‑binary people than any other province or territory in the country. We are active in our work to eliminate discrimination, but have more work to do to build that trust, acknowledge our biases and reduce the barriers our diverse communities face. We want IWK Health to be a safe and supportive space of equity and belonging in the care we provide and the employment we offer. We welcome all interested persons who self‑identify as Indigenous, Black/African Nova Scotians, Persons of Colour, Immigrants/Newcomers, Persons with Disabilities, 2SLGBTQIA+ to apply to support our goal for our workforce to be representative of the patients, families, and communities that we care for at all job levels.

The Opportunity

Reporting to the Manager of the NICU, the Ward Clerk performs a variety of reception and clerical duties required for the efficient operation of the unit. Responsibilities include, but are not limited to: data entry, including database entry; ordering and maintaining supplies; required transport functions; and answering phones.

Hours of Work

Monday to Friday, Weekends; 0700-1900, 1900-0700.

Your Qualifications

• Minimum High School Diploma or GED required.
• Completion of a recognized Secretarial or Office Administration Diploma Program preferred.
• Accurate keyboarding and data entry skills required.
• Basic knowledge of computer programs, including a word processing program, required.
• Knowledge of Meditech required.
• Demonstrated initiative, excellent organizational skills and ability to multi‑task required.
• Demonstrated team player with excellent communication and interpersonal skills required to work with a wide variety of interdisciplinary team members and families.
• Previous experience in a similar role preferred.
• Knowledge of medical terminology preferred.
• Competencies in other languages an asset.

Thank you for your interest in IWK Health.

Please note that we only contact applicants selected for interview/testing. If we invite you to participate in an assessment process (such as an interview or testing) you have the right to request accommodation. Please discuss your needs when invited to the assessment process.

This is a Admin Professionals bargaining unit position. Preference is given to bargaining unit employees for unionized positions. Successful applicants changing unions, bargaining units or employment status, are advised to seek clarification regarding their seniority, benefits, and vacation entitlement and/or usage, prior to accepting the position.

An offer of employment is conditional upon the completion and satisfactory results of all applicable background checks and confirmation of credentials.