Ward Clerk: Front Office & Scheduling Support

AgeCare; Edmonton; On-site; CAD 40,000 - 50,000; Full time

Job summary

A senior care organization in Edmonton is looking for a Ward Clerk to offer administrative support to the Director of Care. Responsibilities include managing incoming calls, maintaining records, and scheduling. The ideal candidate should possess customer service skills, a Health Care Aide certificate is preferred. This role provides an opportunity to serve seniors with dignity and compassion in a supportive environment.

Qualifications

• Health Care Aide certificate preferred.
• Pleasant telephone manner with strong customer service skills.
• Excellent organizational and communication skills.

Responsibilities

• Respond to incoming telephone lines and take messages.
• Greet visitors and direct them.
• Maintain resident records/files.

Skills

Customer service skills

Organizational skills

Communication skills

Basic clerical skills

Education

Health Care Aide certificate preferred

Tools

Microsoft Office

Job description

A senior care organization in Edmonton is looking for a Ward Clerk to offer administrative support to the Director of Care. Responsibilities include managing incoming calls, maintaining records, and scheduling. The ideal candidate should possess customer service skills, a Health Care Aide certificate is preferred. This role provides an opportunity to serve seniors with dignity and compassion in a supportive environment.