Ward Clerk - Care Home Admin & Scheduling

AgeCare; Edmonton; On-site; Full time

Job summary

A leading long-term care provider in Edmonton is seeking a Ward Clerk to support the Director of Care with clerical and administrative functions. Responsibilities include managing resident records, responding to calls, and maintaining schedules. Ideal candidates possess strong organizational, communication, and customer service skills, and a Health Care Aide certificate is preferred. Join us in serving our residents with dignity and respect.

Qualifications

• Health Care Aide certificate preferred.
• Ability to deal with tight timelines.
• Pleasant telephone manner with strong customer service skills.

Responsibilities

• Respond to incoming telephone lines and relay messages.
• Greet visitors and direct them appropriately.
• Assist with resident records and files management.

Skills

Customer service skills

Organizational skills

Communication skills

Basic clerical skills

Education

Health Care Aide certificate

Tools

Microsoft Office Suite

Job description

A leading long-term care provider in Edmonton is seeking a Ward Clerk to support the Director of Care with clerical and administrative functions. Responsibilities include managing resident records, responding to calls, and maintaining schedules. Ideal candidates possess strong organizational, communication, and customer service skills, and a Health Care Aide certificate is preferred. Join us in serving our residents with dignity and respect.