waiter/waitress - food and beverage services

Government of Canada; Town of Hinton; On-site; CAD 30,000 - 60,000; Full time

Job summary

A governmental organization in Alberta is seeking individuals to work in a restaurant setting. Responsibilities include preparing and serving food, addressing customer concerns, and ensuring compliance with liquor legislation. No educational qualifications are required, but candidates must have ProServe certification and be of legal age to serve alcohol. Applicants should possess strong interpersonal skills and the ability to thrive in a fast-paced environment. The role does not allow for remote work and offers gratuities as a financial benefit.

Benefits

Gratuities

Free parking available

Qualifications

• Must be of legal age to mix and serve alcoholic beverages.
• ProServe program certification is required.

Responsibilities

• Prepare and serve specialty food at customers' tables.
• Address customers' complaints or concerns.
• Greet patrons, present menus, and make recommendations.
• Balance cash and record sales.

Skills

Client focus

Excellent oral communication

Team player

Efficient interpersonal skills

Flexibility

Initiative

Organized

Reliability

Education

No degree, certificate or diploma

Tools

Point of sale system

Job description

Overview

Languages: English

Education

• No degree, certificate or diploma

Experience

Experience an asset

On site

Work must be completed at the physical location. There is no option to work remotely.

Work site environment

• Noisy
• Quiet

Work setting

• Restaurant

Responsibilities Tasks

• Must be of legal age to mix and serve alcoholic beverages
• Address customers' complaints or concerns
• Prepare and serve specialty food at customers' tables
• Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings
• Describe menu items including daily specials for customers
• Enforce provincial/territorial liquor legislation and regulations
• Advise on menu selections
• Balance cash and record sales
• Clear and clean tables, trays and chairs
• Describe and advise on wine selection
• Greet patrons, present menus, make recommendations and answer questions regarding food and beverages
• Order and maintain inventory of wines and wine glassware
• Serve food and beverages
• Take orders and relay to kitchen and bar staff
• Assist clients/guests with special needs
• Provide customer service

Supervision

• No supervision responsibility

Credentials Certificates, licences, memberships, and courses

• ProServe program

Experience and specialization Computer and technology knowledge

• Point of sale system

Additional information Transportation/travel information

• Public transportation is available

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure

Weight handling

• Up to 9 kg (20 lbs)

Own tools/equipment

• Uniform

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Initiative
• Organized
• Reliability
• Team player

Benefits Financial benefits

• Gratuities

Other benefits

• Free parking available
• Parking available
• Other benefits