waiter/waitress

Government of Canada; Town of Bonnyville; On-site; CAD 35,000 - 45,000; Full time

Job summary

A government agency in Bonnyville, Alberta is seeking individuals for a customer service role involving food and beverage service. The position requires no formal education, and training will be provided. Candidates must have strong customer service skills and the ability to work in a fast-paced environment, performing duties such as taking orders and addressing customer concerns.

Qualifications

• Strong customer service skills required.
• Ability to work in a fast-paced environment.
• No formal education required, will provide training.

Responsibilities

• Address customers' complaints or concerns.
• Present bills and accept various payment methods.
• Describe menu items and daily specials.
• Enforce liquor legislation and regulations.
• Greet patrons and assist with menu selections.
• Serve food and beverages.
• Take orders and relay them to kitchen and bar staff.

Skills

Customer Service

Menu Knowledge

Cash Handling

Education

No degree, certificate or diploma

Job description

Overview

Languages: English

Education

• No degree, certificate or diploma

Experience

Will train

On Site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

• Address customers' complaints or concerns
• Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings
• Describe menu items including daily specials for customers
• Enforce provincial/territorial liquor legislation and regulations
• Advise on menu selections
• Greet patrons, present menus, make recommendations and answer questions regarding food and beverages
• Serve food and beverages
• Take orders and relay to kitchen and bar staff
• Provide customer service

Work conditions and physical capabilities

• Bending, crouching, kneeling
• Fast-paced environment
• Handling heavy loads
• Physically demanding
• Standing for extended periods
• Work under pressure

Weight handling

• Up to 9 kg (20 lbs)