VS&A Instructional Designer

Motorola Solutions; Vancouver; Remote; CAD 55,000 - 70,000; Full time

Job summary

A global technology company in Vancouver seeks a Training Content Developer to design and maintain training assets for tech support onboarding. This role involves writing instructional content and collaborating with subject matter experts. Candidates should have over a year of relevant experience and a strong aptitude for learning new technologies. This position offers a remote working option and focuses on enabling effective training solutions.

Qualifications

• 1+ years of designing and developing training content or related experience.
• Strong aptitude to learn new technology and convey complex concepts clearly.
• Knowledge of ILT and OLT learning design and development models.

Responsibilities

• Design, develop, and maintain training assets for tech support onboarding.
• Write concise, technical, and effective instructional content.
• Collaborate with SMEs across the organization to produce high-quality training assets.

Skills

Designing and developing training content

Ability to learn new technology quickly

Knowledge of adult learning principles

Collaboration

Creativity and self-motivation

Job description

Company Overview

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.

Aperçu de l’entreprise

Chez Motorola Solutions, nous pensons que tout commence par nos employés. Nous sommes une communauté mondiale soudée, unie par la volonté incessante de contribuer à la sécurité des personnes partout dans le monde. Nos technologies de communication, de sécurité vidéo et de centre de commandement essentielles soutiennent les agences de sécurité publique et les entreprises, permettant une coordination essentielle pour des communautés, des écoles, des hôpitaux et des entreprises plus sécuritaires. Connectez-vous à une carrière qui compte et aidez-nous à bâtir un avenir plus sûr.

Department Overview

Motorola Solutions Global Education is responsible for creating innovative training strategies, as well as the design, development, and delivery of technical and end‑user training content across the MSI solutions/product portfolio. Our training services address the educational needs of our Motorola Solutions customers, partners and employees, enabling each group to be more efficient, effective, as well as ensure established business and operational outcomes are met.

This position can be located anywhere in Canada, with a preference for candidates in the Vancouver area.

Key Responsibilities

• Design, develop, and maintain training assets that support tech support onboarding with their use of the Motorola Solutions product suite, including, but not limited to, instructor guides, student workbooks, powerpoints, and a variety of online assets.

• Write concise, technical, and effective instructional content for a variety of deliverables, including lesson plans, guides, online content, and more.

• Follow a scalable and repeatable process in the scoping, creation, and maintenance of content.

• Utilize multimedia elements, simulations, and assessments to enhance the effectiveness of learning materials.

• Manage and monitor training assets and courses in the Learning Center.

• Working closely with team leads to ensure training content is focused on the right content, filling knowledge gaps, and appropriate.

• Collaborate with SMEs across the organization in producing high‑quality and effective training assets.

• Stay current on product releases and updates to ensure that enablement content remains technically accurate and aligns with product features and use cases.

• Work under tight timelines without compromising the quality of work.

Qualifications

• 1+ years of designing and developing training content or related experience.

• Strong aptitude to learn new technology and software quickly and be able to convey the meaning of complex concepts clearly to a broad audience.

• Knowledge of ILT and OLT learning design and development models, adult learning principles, and delivery methods.

• Demonstrated experience working in a collaborative team‑based environment.

• Creative, enthusiastic, driven, a self‑starter, able to effectively work independently.

Basic Requirements

• 1+ years of designing and developing training content or similar business experience.

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#LI-REMOTE

Travel Requirements: Under 10%

Relocation Provided: None

Position Type: New Grad

Referral Payment Plan: Yes

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally‑protected characteristic.

We are proud of our people‑first and community‑focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.

Motorola Solutions adopte, favorise et promeut les principes de diversité, d’équité et d’inclusion. Nous encourageons et accueillons les candidatures de toutes les personnes qualifiées, quelles que soient leur race, origines ethnique, religion ou croyance, orientation sexuelle, identité et expression sexuelle, statut d’anciens combattants ou tout autre statut protégé par la Loi.

Nous sommes fiers de notre culture axée sur les personnes et les communautés, encourageant ainsi chaque Motorolan d’être la version la plus authentique de lui-même dans ses responsabilités afin de tenir la promesse d’un monde plus sécuritaire.

Si vous souhaitez vous joindre à notre communauté mais croyez que vous ne possédez pas toutes les exigences requises pour le poste convoité, nous aimerions tout de même connaître les raisons pour lesquelles vous pensez être un excellent candidat pour notre équipe.

Nous offrons également des mesures d’adaptation pendant toutes les étapes du processus d’embauche afin de favoriser l’inclusion des personnes vivant avec un handicap physique et/ou mental. Pour demander un aménagement, veuillez remplir ce formulaire d’aménagement raisonnable afin que nous puissions vous aider.