VP, Reliability Excellence & Autonomous Network Ops

TELUS; Calgary; On-site; CAD 320,000; Full time

Job summary

A leading telecommunications company in Calgary seeks a Vice President, Reliability Centre of Excellence to lead a team of ~300. Responsibilities include enhancing operational reliability, implementing AI-driven processes, and fostering a culture of innovation. The ideal candidate should have over 15 years of experience in network operations, a Bachelor's degree (Master's preferred), and a strong track record in the telecom industry. Compensation includes a competitive salary of CAD $320,000, a 50% annual target bonus, and additional perks like pension contributions and career development opportunities. A perfect role for an experienced leader passionate about driving excellence in service reliability.

Benefits

Comprehensive total rewards package

Executive Proactive Health Assessment Program

Career growth and development opportunities

Qualifications

• 15+ years of experience leading complex change initiatives in network environments.
• Proven track record in managing large teams and service reliability initiatives.
• Expertise in using ITIL frameworks for optimizing processes.

Responsibilities

• Lead strategic vision for operational reliability and customer experience initiatives.
• Implement Autonomous Network Operations with AI and data analytics.
• Inspire teams to achieve process excellence and foster a culture of innovation.

Skills

Leading complex change initiatives

Expert-level knowledge in change management

Deep understanding of network operations

Experience in telecommunications

Ability to drive process excellence

Strong leadership and mentoring skills

Track record of adapting to changing technologies

Education

Bachelor’s degree in a technical field

Master’s degree preferred

Job description

A leading telecommunications company in Calgary seeks a Vice President, Reliability Centre of Excellence to lead a team of ~300. Responsibilities include enhancing operational reliability, implementing AI-driven processes, and fostering a culture of innovation. The ideal candidate should have over 15 years of experience in network operations, a Bachelor's degree (Master's preferred), and a strong track record in the telecom industry. Compensation includes a competitive salary of CAD $320,000, a 50% annual target bonus, and additional perks like pension contributions and career development opportunities. A perfect role for an experienced leader passionate about driving excellence in service reliability.