Volunteer Coordinator

Canucks Autism Network Society; Vancouver; Hybrid; CAD 30,000 - 60,000; Full time

Job summary

A charitable organization for autism in Metro Vancouver is seeking a Volunteer Coordinator to create inclusive volunteer experiences. The role involves recruiting, onboarding, and supporting volunteers while assisting HR with administrative tasks. The ideal candidate should have a background in Human Resources Management and excellent communication skills. This full-time position offers a hybrid work environment with an attractive benefits package.

Benefits

Attractive compensation package

Paid day off for your birthday

Extended health and dental benefits

Annual lifestyle and wellness credits

Flexible work environment

Qualifications

• Minimum one year of experience supporting a volunteer program or in a Human Resources administrative role.
• Confident public speaker comfortable presenting to large groups.

Responsibilities

• Recruit volunteers, conduct interviews, and oversee onboarding process.
• Ensure effective communication and scheduling for volunteers.
• Prepare and distribute monthly volunteer newsletters.

Skills

Customer service

Communication

Project management

Adaptability

Education

Post-secondary education in Human Resources Management or related field

Tools

Microsoft Office Suite

Volunteer management systems

Job description

Back to all jobs at Canucks Autism Network Society

Volunteer Coordinator

Salary : $ per year.

Hours : Monday to Friday 37.5 hours per week. Occasional weekends may be required.

Employment Type : Full-time permanent.

Location : Hybrid must be able to access the Vancouver Office.

About Canucks Autism Network

Canucks Autism Network (CAN) is a charitable organization dedicated to providing programs for individuals on the autism spectrum and their families while promoting acceptance and inclusion through community engagement and training initiatives across BC. Our vision is for every individual on the autism spectrum to be understood accepted and supported in all community spaces.

We engage a workforce of over 200 volunteers and 400 frontline staff to deliver programs for children youth and adults on the spectrum in communities across British Columbia. Since its inception in 2008 CAN has directly impacted over 8000 members on the autism spectrum.

The Opportunity

Are you passionate about creating inclusive engaging volunteer experiences that make a real impact Join our team at Canucks Autism Network (CAN) as our Volunteer Coordinator! In this role youll help build and sustain a vibrant community of volunteers who support CANs programs and events across the Lower Mainland and beyond.

Youll be the go-to person for volunteersrecruiting onboarding scheduling and ensuring they feel valued and supported. Youll also lend your organizational skills to assist the HR team with recruitment and administrative support. This is a great opportunity for someone who enjoys working with people coordinating details and contributing to a mission-driven organization.

Key Responsibilities

Volunteer Coordination (90%)

Recruitment & Onboarding

• Promote volunteer opportunities through online listings outreach and community engagement.
• Screen volunteer applicants by reviewing applications conducting interviews and ensuring all pre-screening steps are completed (e.g. references background checks and training).
• Represent CAN at volunteer and career fairs in the Lower Mainland.

Scheduling & Communication

• Collaborate with departments to understand volunteer needs and ensure programs and events are fully supported.
• Share volunteer opportunities with the CAN volunteer community and manage the scheduling process in collaboration and consultation with applicable departments.
• Provide volunteers with accurate and timely information about program details and event information when necessary.
• Support Regional Leads and Managers with volunteer scheduling outside the Lower Mainland region.

Volunteer Engagement & Support

• Serve as the main contact for volunteers in the Lower Mainland responding to inquiries in a friendly and professional manner.
• Prepare monthly volunteer newsletters sharing volunteering opportunities and important updates.
• Address volunteer concerns manage conflict resolution and eliminate complex matters to the HR Generalist as needed.
• Support volunteer-to-staff transitions ensuring smooth succession planning.
• Oversee volunteer participation and act as day-of coordinator at major fundraising events in collaboration with relevant departments.
• Contribute to the development and execution of volunteer policies training and engagement initiatives (e.g. milestone recognition annual surveys).
• Use volunteer data to analyze volunteer engagement and report on key metrics.

HR Administrative Support (10%)

• Assist with program staff scheduling and substitute requests.
• Assist with general HR email inquiries.
• Prepare monthly staff newsletters sharing upcoming employment opportunities and important updates.
• Help with staff recruitment initiatives such as screening and interviewing candidates.

To be successful in this role :

Youre an organized people-oriented professional who thrives in a dynamic purpose-driven environment. You enjoy connecting with others being a proactive communicator coordinating details and creating a positive volunteer experience that contributes to CANs mission.

Job Requirements & Qualifications

• Post-secondary education in Human Resources Management Volunteer Administration or a related field.
• Minimum one year of experience supporting a volunteer program or in a Human Resources administrative role (or an equivalent combination of experience and education).

Knowledge Skills and Abilities

• Exceptional customer service and proactive timely communication skills.
• A collaborative team player who brings positivity adaptability and a willingness to embrace change.
• Strong organization planning and project management abilities with a keen attention to detail and accuracy.
• Confident public speaker comfortable presenting to large groups.
• Proficient in Microsoft Office Suite (Outlook Excel Word) with experience using volunteer management systems Better Impact experience is an asset.
• Demonstrated diplomacy tact and empathy with the ability to handle sensitive and confidential HR matters appropriately.
• Thrives in a fast-paced dynamic environment with excellent time management and the ability to prioritize effectively.
• Flexibility to work occasional weekends in support of key initiatives such as major events or CAN programs.

What We Offer :

• Attractive compensation package with generous vacation and personal / sick paid time.
• Paid day off for your birthday.
• Extended health and dental benefits for you and your eligible dependents.
• Annual lifestyle and wellness credits.
• Employee and Family Assistance Program.
• Flexible work environment hybrid (2 days in office 3 days at home) and flexible work schedule.
• An open continuous-learning environment where professional development and career progression are encouraged.

Canucks Autism Network values diversity in the workplace and welcomes applications from all qualified candidates including Indigenous peoples individuals of all genders and sexual orientation race ethnic origin disability age and religion. We are committed to a fair hiring process and can provide accommodations wherever possible. If you need support to apply or interview for a position please contact

Please visit our careers page to see more job opportunities.