Voice Conversation Evaluator – English

Wahojobs; Canada; Remote; CAD 24,000 - 34,000; Part time

Job summary

Outlier is seeking talented English-speaking conversationalists to help train generative AI voice models. This freelance, remote opportunity offers flexible hours, allowing you to work when it suits you.

You will participate in live, scenario-based English conversations with an AI voice model and review recordings to ensure the model follows guidelines. You will score conversations on naturalness, helpfulness, and audio quality, then explain your ratings in detail.

Qualifications

• Bachelor's degree required; fluent English.
• Experience with improvisation, role-play, or unscripted performance (acting, improv, podcasting, voice work).
• Customer-facing experience where you regularly handle unscripted conversations (customer service, sales, coaching, interviewing).
• Experience evaluating or reviewing conversations, calls, or audio content (QA, call auditing, content moderation).

Responsibilities

• Train conversational AI voice models through live, scenario-based conversations.
• Participate in a live, English-language conversation with an AI voice model.
• Score conversations across naturalness, helpfulness, and audio quality; explain ratings in detail.
• Review and ensure adherence to scenario guidelines and relevant instructions.

Skills

Native English speaker

Improv/acting

Customer-facing experience

QA/content review

Education

Bachelor's degree

Job description

About the opportunity:

Outlier is looking for talented English-speaking conversationalists to help train generative AI voice models

This freelance opportunity is remote and hours are flexible, so you can work whenever is best for you

Participating in a live, scenario-based conversation in English with an AI voice model, playing out a natural, realistic exchange

Listening to and reviewing recorded English-language conversations between a speaker and an AI model, checking whether the model follows the scenario and any relevant guidelines

Scoring conversations across dimensions like naturalness, helpfulness, and audio quality, then explaining your ratings in detail

Examples of desirable expertise:

• Native English speaker with a bachelors degree, comfortable with natural, everyday conversational speech
• Experience with improvisation, role-play, or unscripted performance (acting, improv, podcasting, voice work)
• Customer-facing experience where you regularly handle unscripted conversations (customer service, sales, coaching, interviewing)
• Experience evaluating or reviewing conversations, calls, or audio content (QA, call auditing, content moderation)

Payment:

Project work: Earn up to USD $15 per hour for core project work

Additional incentives: On average, Outlier Contributors earn an additional 7.5% on top of the core project rates through Missions — Outlier’s version of surge pricing. The top quartile of contributors boost their earnings by an average of 11%.

Rates vary based on expertise, skills assessment, location, project need, and other factors. For example, higher rates may be offered to PhDs. For non-core work, such as during initial project onboarding or project overtime phases, lower rates apply. Additional incentives data is based on payments made in the past six months and is updated quarterly. Certain projects offer incentive payments. Please review the payment terms for each project.

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This is a 1099 contract opportunity on the Outlier.ai platform. Because this is a freelance opportunity, we do not offer internships, sponsorship, or employment. You must be authorized to work in your country of residence. If you are an international student, you may be able to sign up for Outlier if you are on a visa. You should contact your tax and/or immigration advisor with specific questions regarding your circumstances.