Visual Merchandising & Store Planning Manager

Puig; Oakville; On-site; CAD 90,000 - 95,000; Full time

Benefits offered by this job

Health and dental insurance

Life insurance

Disability insurance

401K

Paid holidays

Paid time off

Hybrid work environment

Job summary

Puig in Canada seeks a Retail Design & Visual Merchandising Manager to lead the design, development, and execution of elevated retail environments across our prestige beauty brands. You will translate brand stories into engaging store concepts and manage cross-functional collaboration to ensure iconic customer experiences.

Collaborate with global and local teams to adapt concepts, manage budgets, fixtures, and vendor partnerships, and deliver premium environments that drive visibility and

Qualifications

• Bachelor's degree in Architecture, Interior Design, Visual Merchandising, Retail Design, Visual Communications, Fashion Merchandising, or a related field
• 5+ years of experience in retail design, store development, visual merchandising, architecture, or experiential retail environments
• Advanced proficiency in AutoCAD, SketchUp, Adobe Creative Suite, and Microsoft Office with experience producing technical drawings, space plans, and 3D renderings

Responsibilities

• Lead the adaptation and execution of global retail design concepts across the Canadian market, ensuring consistency with brand DNA while addressing retailer-specific requirements
• Develop strategic space planning solutions, floorplans, layouts, and fixture configurations that optimize the consumer journey and maximize brand visibility
• Partner with Global Retail Design teams to localize and implement innovative retail concepts, permanent installations, and experiential activations
• Create and present Scope of Work documents, design presentations, mood boards, and creative storytelling decks to internal and external stakeholders
• Produce sketches, technical drawings, and 3D renderings to communicate design intent and support project approvals
• Conceptualize, develop, and oversee the fabrication of custom fixtures, displays, merchandising elements, and retail environments
• Collaborate cross-functionally with architects, interior designers, fabricators, construction managers, and retail partners through project lifecycles
• Support the design and execution of luxury pop-ups, shop-in-shops, seasonal activations, and special retail events
• Maintain and continuously evolve fixture standards, material libraries, and design specifications across all Puig brands
• Oversee external architectural and design agencies in the creation of technical packages and retailer approval submissions
• Establish project timelines, milestones, and governance processes to ensure on-time and on-budget delivery

Skills

Retail design

Visual merchandising

Project management

Education

Bachelor's degree (Architecture/Interior Design/Visual Merchandising/ Retail Design)

Tools

AutoCAD

SketchUp

Adobe Creative Suite

Microsoft Office

Job description

Puig is seeking a Retail Design & Visual Merchandising Manager to lead the design, development, and execution of elevated retail environments across our portfolio of prestige beauty brands in Canada. This role is responsible for bringing brand stories to life through innovative retail design, visual merchandising, and customer-centric experiences that drive engagement, visibility, and commercial performance. The ideal candidate combines expertise in retail design, architecture, project management, and visual merchandising with a passion for luxury beauty and experiential retail. This individual will partner closely with global, regional, and local stakeholders to deliver impactful retail environments that align with brand standards while meeting retailer requirements and evolving consumer expectations.

What you'll get to do:

Retail Design & Space Planning

• Lead the adaptation and execution of global retail design concepts across the Canadian market, ensuring consistency with brand DNA while addressing retailer-specific requirements
• Develop strategic space planning solutions, floorplans, layouts, and fixture configurations that optimize the consumer journey and maximize brand visibility
• Partner with Global Retail Design teams to localize and implement innovative retail concepts, permanent installations, and experiential activations
• Create and present compelling Scope of Work documents, design presentations, mood boards, and creative storytelling decks to internal and external stakeholders
• Produce sketches, technical drawings, and 3D renderings to communicate design intent and support project approvals
• Conceptualize, develop, and oversee the fabrication of custom fixtures, displays, merchandising elements, and retail environments
• Collaborate cross-functionally with architects, interior designers, fabricators, construction managers, and retail partners through project lifecycles
• Support the design and execution of luxury pop-ups, shop-in-shops, seasonal activations, and special retail events
• Maintain and continuously evolve fixture standards, material libraries, and design specifications across all Puig brands

Project Management & Retail Development

• Manage end-to-end execution of retail installations, counter renovations, brand space refreshes, and new store developments
• Oversee external architectural and design agencies in the creation of technical packages and retailer approval submissions
• Establish project timelines, milestones, and governance processes to ensure on-time and on-budget delivery
• Monitor project quality, construction standards, and installation excellence across all retail initiatives
• Develop annual capital and visual merchandising budgets based on business priorities, historical investments, and future growth opportunities
• Manage cost tracking, budget allocations, purchase approvals, reconciliations, and financial reporting for retail development projects
• Negotiate vendor agreements, design contracts, and fabrication partnerships to optimize quality, service, and cost efficiency
• Support strategic retail expansion initiatives through feasibility assessments, project planning, and stakeholder presentations
• Partner with contractors and vendors to ensure all projects meet quality standards, timelines, compliance requirements, and budget expectations
• Liaison with Operational Manager to distribute information and materials to field team.
• Collaborate with Brand Managers to execute best-in-class eventing, leading development and implementation of immersive retailtainment element and event design

Visual Merchandising & Brand Experience

• Partner with Global Marketing and Visual Merchandising teams to ensure local execution aligns with brand standards, visual directives, and retailer guidelines
• Translate global merchandising strategies into compelling local retail experiences that resonate with Canadian consumers
• Oversee the development and execution of in-store signage, visual graphics, digital assets, merchandising tools, and communication materials
• Ensure all retail touchpoints consistently reflect brand positioning, storytelling, and premium consumer experience standards
• Continuously evaluate retail environments and shopper behavior to identify opportunities that enhance product visibility, engagement, and conversion
• Develop and maintain visual merchandising standards, fixture details, and execution guidelines across the Canadian market
• Produce high-quality 3D visualizations and presentation materials for internal reviews, retailer meetings, and project approvals
• Stay current on emerging retail trends, luxury consumer expectations, and experiential design innovations to bring forward-thinking solutions to the business

We'd love to meet you if you have:

• Bachelor's degree in Architecture, Interior Design, Visual Merchandising, Retail Design, Visual Communications, Fashion Merchandising, or a related field
• 5+ years of experience in retail design, store development, visual merchandising, architecture, or experiential retail environments
• Proven success leading retail development projects from concept through installation, including space planning, construction coordination, budgeting, vendor management, and stakeholder alignment
• Advanced proficiency in AutoCAD, SketchUp, Adobe Creative Suite, and Microsoft Office, with experience producing technical drawings, construction documents, space plans, and 3D renderings
• Strong understanding of luxury retail, prestige beauty, visual merchandising, retail marketing, and customer experience design, with a passion for creating elevated, brand-led retail environments
• Excellent project management, communication, negotiation, and relationship-building skills, with the ability to influence and collaborate across global, cross-functional teams and external partners
• Creative, consumer-centric, and detail-oriented mindset with strong financial acumen; experience in a multinational organization, people leadership, and French and/or Spanish language skills are considered assets

Compensation:

This position ranges from CAD $90,000.00 - $95,000.00. Various factors are considered when extending offers, such as relevant skillset, training, years of experience related to the current job description, education, and our organizational structure. In addition to the base salary, PUIG offers a competitive benefits package that includes health and dental insurance, life insurance, disability insurance, 401K, paid holidays, a generous paid time-off policy, hybrid work environment, and career opportunities within a dynamic team.

EEOC:

Puig is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status, or any other characteristic protected by law.

Diversity, Equity, and Inclusion Commitment:

At Puig, we are continually looking for enthusiastic and committed individuals from a broad range of backgrounds and experiences to join our team. We believe that creating an inclusive environment in which you feel welcomed, valued, engaged, and empowered strengthens our business and fosters a culture where we are inspired to work hard, challenge ourselves, and be innovative in our thinking. Additionally, we believe that the diversity of our employees makes us a stronger company and better able to serve our customers around the world.

About Puig:

Puig creates unique and highly desirable beauty and fashion brands that empower people to reinforce their self-esteem and find their own expression in a family-owned company that aims to leave a better world for the next generation.

Our brand portfolio is structured in three divisions: Beauty and Fashion, with the owned brands Carolina Herrera, Nina Ricci, Paco Rabanne, Jean Paul Gaultier, Dries Van Noten, Penhaligon’s, Byredo, Dr. Barbara Sturm, and L’Artisan Parfumeur; the licenses of Christian Louboutin and Comme des Garçons perfumes; and Lifestyle fragrances, among them Adolfo Dominguez, Antonio Banderas, Shakira, and Benetton. The Charlotte Tilbury division, which includes the luxury makeup brand and the Derma division, with the Apivita, Uriage and Isdin brands. We sell products in 150 countries and operate 26 subsidiaries.

At Puig we honor the values and principles put in place by three generations of family leadership. Today we continue to build on that legacy, through conscious commitments in our ESG agenda (environmental, social, and governance) aligned with the UN Sustainable Development Goals.