Visual Lead - Pacific Centre

Socket.dev; Vancouver; On-site; CAD 52,000 - 76,000; Full time

Benefits offered by this job

Employee discount

Free membership/Wellness access

RRSP/TFSA

Monthly incentives

Clothing allowance

Free yoga classes

Job summary

ALO is seeking a Visual Lead in Vancouver to drive store sales and profitability through strategic merchandising and strong leadership. You will collaborate with Operations & Visual Managers to execute visual standards, manage floor changes, and optimize inventory while maintaining an engaging guest experience.

The role requires hands-on involvement across the sales floor and back of house, with a focus on team development, feedback, and operational excellence.

Qualifications

• 2+ years of client-centric sales experience.
• Proven leadership capabilities.
• Values feedback and coaching.
• Self-motivated with results-driven mindset.
• Excellent interpersonal and written communication.
• Aligns with ALO Guiding Principles.
• Requires constant movement in store areas.
• Ability to lift up to 50 pounds.
• Able to stand and move for an entire shift.

Responsibilities

• Manage execution of key operational functions including shipment, receiving and processing, reverse transfers, and floor replenishment.
• Maintain strategic product presentation and merchandising and adjust restock and destock as directed.
• Plan visual floor changes with payroll management and adapt to business needs.
• Execute and maintain visual direction from planning through execution within budgets and timelines.
• Use reporting tools with management to identify opportunities for product placement and stock optimization.
• Move across the store to support business needs and guest experience.
• Lead by example, coach associates, and support recruitment and development of talent.
• Open and close the store following visual standards.

Skills

Client-facing sales

Leadership

Feedback oriented

Self-motivated

Communication skills

Guiding principles

Mobility

Lifting up to 50 pounds

Shift flexibility

Job description

WHY JOIN ALO?

Mindful movement. It’s at the core of why we do what we do at ALO—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That’s the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.

Objective

The Visual Lead is responsible for achieving store sales & maximizing profitability through Visual Merchandising in partnership with the Management Team. The Visual Lead will work closely with Operations & Visual Managers in initiating, delegating work, and providing feedback to the team to achieve optimal results supporting total store operations. Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently.

Visual Leader

• Manage execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management
• Maintains strategic product presentation and merchandising by ensuring product recovery, restock, destock, and making visual merchandising change in accordance with directive and with partnership of the Visual Manager
• Effectively plans visual floor changes with the management team through payroll management and adapting the zone and visual support to the needs of the business
• Executes and maintains visual direction from planning through executing to meeting company expectations, budgets, timeline
• Utilizes reporting tools in partnership with management to identify business opportunities with product placement, outfitting, and stock levels. Makes changes as necessary

Business Leader

• Partner with Operations & Visual Managers to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests

People Leader

• Leads by example and inspires staff in daily operations, guest experience, and visual standards
• Partner with management to provide coaching, guidance and direction to Associates; responsible for recruitment and development of talent
• Usage of company performance tools to evaluate associates and provide constant feedback to drive individual growth and improvement in partnership with the store leader

Flow Experience Leader

• Collaborate with Operations Lead to ensure cross-functional training, and Sales & Service Lead to ensure the business is well-executed
• Execute company-level operations-focused directives, projects and initiates, in partnership with leadership team to achieve goals & KPI’s
• Open and close the store in accordance with visual standards

Visual Lead Qualifications

• 2+ Years prior work experience in a client-centric, sales environment
• Proven leadership capabilities demonstrating excellent decision making
• Values feedback, receptive to receiving feedback and eager to provide
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Excellent interpersonal and written communication skills
• Aligns with and embodies ALO’s Guiding Principles
• Requires constant movement in an around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift

Visual Lead Schedule

To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to be available for opening, closing and weekend shifts, which may be subject to change. All Employees are expected to be able to work from the week of and including “Black Friday” until the end of the holiday season, first week of January.

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law.

JUST SOME OF THE PERKS

• Generous employee discount for ALO and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents
• RRSP and TFSA with company matching (Canada Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries (select cities)

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