Vision Centre Manager: Lead Optical Ops & Guest Experience

Walmart Canada; St. Catharines; On-site; CAD 39,000 - 51,000; Full time

Job summary

Walmart Canada is seeking a Vision Centre Manager in St. Catharines, Ontario to oversee daily operations, people and merchandise within the division while ensuring compliance with company policy and provincial and federal regulations.

You will drive optical sales, build relationships with optometrists and healthcare providers, manage prescription orders, safety, and customer experience, and supervise staff to maintain full operation during posted hours.

Qualifications

• Age - 16 or older

Responsibilities

• Reports to the DM for professional services.
• Accountable to deliver sales budget and control wages according to P&L.
• Develops the optical business through executing programs as well as promoting the Walmart brand.
• Builds collaborative relationships with Optometrists and other healthcare providers in Walmart and within the community.
• Troubleshoots and problem solves issues to ensure excellent customer experience.
• Accepts and evaluates written prescription orders from Customers or Doctors.
• Responsible for maintaining overall safe working conditions, which includes proper equipment maintenance and following the required emergency policies to protect the optical team and public.
• Responsible for following and upholding the proper Provincial & Federal Guidelines when dispensing prescription and non prescription eyewear.
• Maintains the VC fully operational during the posted business hours. Exercises their authority to delegate tasks to other associates within their regulatory framework in order to manage their workload.
• Must be familiar with regulatory environment in their region and practice within it.

Job description

Walmart Canada is seeking a Vision Centre Manager in St. Catharines, Ontario to oversee daily operations, people and merchandise within the division while ensuring compliance with company policy and provincial and federal regulations.

You will drive optical sales, build relationships with optometrists and healthcare providers, manage prescription orders, safety, and customer experience, and supervise staff to maintain full operation during posted hours.