Vision Care Associate

Walmart Canada; Mississauga; On-site; CAD 23,000 - 32,000; Full time

Job summary

Walmart Canada Vision Centre in Mississauga is seeking a customer-focused associate to support customers and the store with inquiries and service. You will greet customers, answer phones, and help with eye appointment bookings while maintaining VC standards and assisting with frames, accessories and repairs.

You will coordinate between opticians, customers and doctors, perform POS transactions including benefits, manage layaway, and conduct precise eyewear measurements.

Qualifications

• Greeting customers and answering phones.
• Assist with bookings of eye appointments.
• Maintain standards of the Vision Centre (filing, cleaning, displays, organization).
• Help customers with frames, accessories, repairs and requests.
• Coordinate communication between opticians, customers and doctors.
• Advanced POS transactions including benefit systems.
• Maintain layaway.
• Technical measuring of eyewear.

Responsibilities

• Greet customers and answer phones.
• Help with the bookings of eye appointments.
• Maintain standards of the VC (filing, cleaning, displays, organization).
• Help customers with their VC requests (choosing frames, accessories, repairs).
• Aid in communication between vision parties (Opticians, customers, doctors).
• Advanced POS transaction capability (interaction with benefits systems in addition to cash).
• Maintain layaway.
• Technical measuring of eyewear.

Skills

Customer service

Phone handling

Appointment scheduling

Merchandising & displays

POS transactions

Layaway management

Eyewear measurement

Interdepartmental communication

Job description

Position Summary...

To assist Vision Centre and Opticians in the operation of the VC. To serve customers and total store with inquiries and provide customer service.

What You'll Do...

• Greet customers and answer phones.
• Help with the bookings of eye appointments.
• Help maintain standards of the VC (filing, cleaning, displays, organization).
• Help customers with their VC requests (choosing frames, accessories, repairs).
• Aid in communication between vision parties (Opticians, customers, doctors).
• Advanced POS transaction capability (interaction with benefits systems in addition to cash).
• Maintain layaway.
• Technical measuring of eyewear.

The pay range for this position is $17.60 - $23.10/hr. Rate of pay will be determined based on relevant experience.

L’échelle salariale pour ce poste est de 17.60 à 23.10 $/h. La rémunération sera déterminée en fonction de l’expérience pertinente.

Minimum Qualifications...

Age – 16 or older

Preferred Qualifications...

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

515 LAKESHORE RD E, MISSISSAUGA, ON L5G 1H9, Canada

Important Note:

To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.