Virtual Shipping & Delivery Support Specialist

Mashreq Bank; Canada; Remote; CAD 45,000 - 60,000; Full time

Job summary

A global e-commerce leader is looking for a Virtual Shipping and Delivery Support Associate to ensure timely and efficient product delivery. This role requires effective communication and strong problem-solving skills, along with a detail-oriented approach. Ideal candidates will have a high school diploma and a passion for customer service and logistics. A competitive compensation package and opportunities for career growth are provided.

Benefits

Competitive compensation and benefits

Opportunities for career growth

Diverse and inclusive work environment

Qualifications

• Strong written and verbal communication skills.
• Ability to quickly identify and resolve delivery issues.
• Paying close attention to order details and delivery progress.
• Willingness to adapt to fast-paced work environments.
• Basic data analysis skills to identify patterns.

Responsibilities

• Monitor and track the status of customer orders.
• Communicate with customers for delivery updates.
• Proactively identify and resolve delivery issues.
• Analyze delivery data for trends and improvements.

Skills

Effective Communication

Problem Solving

Detail-Oriented

Adaptability

Data Analysis

Education

High school diploma or equivalent

Job description

A global e-commerce leader is looking for a Virtual Shipping and Delivery Support Associate to ensure timely and efficient product delivery. This role requires effective communication and strong problem-solving skills, along with a detail-oriented approach. Ideal candidates will have a high school diploma and a passion for customer service and logistics. A competitive compensation package and opportunities for career growth are provided.