Vice President Relationship Manager Payments

JPMorganChase; Toronto; Remote; CAD 90,000 - 120,000; Full time

Job summary

A leading global financial services firm is seeking a Senior Relationship Manager to manage and retain a portfolio of major client relationships across various industries in Canada. This role requires strong interpersonal skills and the ability to tailor payment processing solutions to meet client goals. The ideal candidate should have a Bachelor’s degree and at least 3 years of relevant experience in account management or sales. This position offers competitive compensation and a full-time work schedule.

Qualifications

• 3 years of experience within account management, sales, or contract negotiations.
• Knowledge of Payments Processing industry and procedures.
• Ability to enhance revenue and market share through effective relationship management skills.

Responsibilities

• Serve as the primary point of contact for high-value clients.
• Develop tailored payment processing solutions for clients.
• Ensure strategic support and solve operational issues for the portfolio.

Skills

Change Management

Financial Services

Analysis Skills

Leadership Experience

Negotiation

Analytics

Education

Bachelor's degree in business administration, accounting, marketing or related field

Job description

Overview

This is a remote work-from-home position.

J.P. Morgan Payments is among the worlds largest most trusted and innovative full-service providers in one of the most dynamic and rapidly transforming spaces in financial addition to providing international cash management liquidity commercial card FX escrow solutions merchant services and trade finance we continue to invest in future-growth initiatives such as blockchain AI & ML as well as form partnerships with rising fintechs to expand our client base and product offerings.

As a Senior Relationship Manager you will be responsible for managing expanding and retaining a portfolio of existing major relationships across multiple industries in Canada.

Responsibilities

• Deliver Best in Class Service: Use your winning personality and professional interpersonal skills to serve as the primary point of contact for all high-value clients that fall within your portfolio
• Drive Strategy: Understand both the payments landscape as well as each clients processing environment and develop a plan to offer tailored payment processing solutions to meet each clients unique business goals
• Lead & Collaborate: Act as the quarterback amongst the other partner / business teams at Chase to implement various projects to ensure you are delivering strategic support and solving for all operational issues and escalations from your portfolio
• Showcase Your Busy Savvy: Using your keen entrepreneurial and negotiation skills lead pricing and renewal of all contracts within your portfolio
• Establish Yourself as a SME: Maintain a strong knowledge base of the payments landscape and help educate your clients and business partners about the products and services that Chase can offer that will help meet their needs.

Required qualifications, capabilities and skills

• Bachelors degree in business administration accounting marketing or other related lieu of degree may have relevant work experience
• Typically will have 3 years of experience within account management sales or contract negotiations
• Knowledge of Payments Processing industry and procedures
• Ability to enhance revenue and market share through effective use of relationship management skills
• Experience overseeing projects or managing portfolios would be an asset
• Ability to analyze and research to resolve issues

Experience

Required Experience : Chief

Key Skills

• Change Management
• Financial Services
• Growing Experience
• Managed Care
• Management Experience
• Analysis Skills
• Senior Leadership
• Performance Management
• Process Management
• Leadership Experience
• negotiation
• Analytics

Employment Type : Full-Time

Experience : years

Vacancy : 1