Vice President, Operations

Harris Computer; Canada; Remote; CAD 100,000 - 125,000; Full time

Job summary

A healthcare technology firm in Canada is seeking a strategic leader to own the business strategy for healthcare software solutions. The candidate will manage team activities, improve processes, and collaborate with partners to enhance implementation. Ideal candidates thrive in challenging situations, possess strong project management skills, and are excited to foster meaningful relationships. Proficiency in French is a plus.

Qualifications

• Need for autonomy and ability to work with less direction.
• Energized by collaborating with colleagues.
• Skill in questioning the status quo.

Responsibilities

• Manage all team activities to improve billable utilization.
• Implement processes for financial and client success.
• Lead strategic planning for operational growth.

Skills

Strategic planning

Project Management

Autonomy

Collaboration

French language skills

Job description

Overview

Harris Healthcare BU has an opportunity for a unique individual looking to flex and build on personal and professional strengths in a high-profile role. We’re seeking an action oriented and strategically agile leader to own the business strategy and results for a group of healthcare software solutions. This person will work with customers, team members and partners to implement and support EHR hospital software.

Does this describe you?

Responsibilities

• Manage all billable and non-billable team activities to improve the billable utilization
• Monitor, challenge and implement methodologies to speed up the implementation processes
• Implement processes and practices to achieve financial, employee and client success measures
• Strategic planning for operational growth
• Collaborate with the R&D department to meet customer requirements and market needs
• Lead with the Harris Core Values
• Manage all revenue streams associated with Operations
• Innovate on ways to efficiently implement new software
• Create and maintain effective collaboration between the variety of experts on staff
• Experience in Project Management
• Ability to speak French a plus for this position

Qualifications

• Prefer more autonomy and less direction in reaching goals
• Find collaborating with colleagues energizing
• Like to question the status quo
• Need to explore “why not?” before dismissing an option
• Comfortable experimenting with conflicting concepts
• Expect and welcome accountability
• Uncomfortable with delays and stagnation
• Able to start and sustain meaningful relationships with peers, teams and customers
• Thrives in difficult situations and in finding solutions
• Get excited by creating and improving processes to streamline implementing software

Actions you will take

• Form cross-functional teams of experts to drive constituent- and customer-driven enhancements
• Collaborate with Sales on opportunities, share ownership on wins and losses
• Modify current and create new implementation processes that increase competitive advantage
• Engage with customers to build lasting, mutually beneficial relationships