Vice President, Dealer, National Retail and Tele-sales

TELUS; Quebec; On-site; CAD 120,000 - 180,000; Full time

Job summary

A leading telecommunications provider is looking for a Vice President to drive the consumer sales transformation and achieve revenue growth. This role involves managing relationships with independent dealers, leading a sales team, and implementing strategic sales initiatives. Ideal candidates have extensive experience in sales leadership, partnership management, and a proven track record of driving significant revenue growth.

Qualifications

• 10 years of progressive sales leadership experience preferably in consumer-facing industries.
• Proven track record managing large complex accounts with multiple stakeholders.
• Experience in partnership development and channel management.

Responsibilities

• Manage and grow relationships with independent dealers.
• Lead and develop a high-performing consumer sales team.
• Implement upselling and cross-selling strategies.
• Drive telesales performance across campaigns.

Skills

Change Management

Financial Services

Growing Experience

Managed Care

Management Experience

Analysis Skills

Senior Leadership

Performance Management

Process Management

Leadership Experience

Negotiation

Analytics

Job description

Description

The opportunity

We are seeking a dynamic and results-driven Vice President to lead the progression of our consumer sales transformation and drive significant revenue growth for TELUS Consumer Solutions (TCS). This role requires a strong results oriented sales leader with exceptional partner management skills and proven ability to scale revenue through partner programs and account expansion.

What you will do

Scope

• Manage and grow relationships with consumer and small business independent dealers
• Build and maintain strategic partnerships with existing major retail partners and distribution channels
• Support inbound and outbound telesales functions across domestic and international campuses

Sales Leadership & Strategy

• Lead mentor and develop a high-performing consumer sales team to meet and exceed sales targets (volume and value) across multiple products and segments
• Institutionalize sales processes methodologies and best practices that drive consistent repeatable results across partners
• Collaborate with product marketing and customer success teams to ensure aligned go-to-market strategies
• Develop and implement territory planning and account segmentation strategies
• Drive telesales performance by campaign and campus by delivering systematic improvements in each stage of the telesales value chain

Revenue Growth & Expansion

• Establish and deliver clear account plans by partner which demonstrably increase TELUS share across all TELUS products and services and segments
• Implement upselling and cross-selling strategies to maximize total billable revenue customer lifetime value growth across each partners book of business
• Identify and execute new business opportunities within existing accounts through product expansion service additions and enhanced offerings
• Drive quality growth with an emphasis on sales order quality customer experience and cost to serve

Qualifications

What you bring

Experience & Background

• 10 years of progressive sales leadership experience preferably in consumer-facing industries
• Proven track record managing large complex accounts with multiple stakeholders
• Experience in partnership development and channel management with major retail or distribution partners
• Demonstrated experience in telesales
• Demonstrated success in driving significant revenue growth and account expansion

Skills & Competencies

• Exceptional relationship-building and stakeholder management abilities
• Strong analytical skills with ability to identify growth opportunities and develop strategic account plans
• Experience navigating complex organizational structures and identifying key decision-makers
• Proven ability to manage diverse personalities and competing interests in partnership environments
• Strong negotiation skills and commercial acumen

Leadership Qualities

• Track record of building and leading high-performing sales teams
• Ability to influence and drive results through others
• Strategic thinking with strong execution capabilities
• Outstanding communication and presentation skills

Success Metrics

Success in this role will be measured by :

• Sales Volume and Revenue Growth : Meet and exceed monthly and quarterly sales objectives and deliver year-over-year growth in total customer value
• Account Expansion : Increase in average account size and product penetration within existing accounts
• Customer Retention : Maintenance of high customer satisfaction and retention rates across large accounts
• Sales order quality : Measured by early tenure churn customer cost to serve and yield
• Team Performance : Development of sales team capabilities and achievement of individual and team targets

Required Experience :

Exec

Key Skills

Change Management,Financial Services,Growing Experience,Managed Care,Management Experience,Analysis Skills,Senior Leadership,Performance Management,Process Management,Leadership Experience,negotiation,Analytics

Employment Type

Full-Time

Experience

years

Vacancy

1