VIA Rail Jasper AB Canada Station Agent

The Fairmont Jasper Park Lodge; Municipality of Jasper; On-site; CAD 60,000 - 80,000; Part time

Job summary

Join the VIA Rail team as a Station Attendant at our Jasper location. In this part-time role, you'll provide outstanding customer service by assisting passengers, verifying tickets, and maintaining station cleanliness. Candidates with experience in tourism or hospitality are encouraged to apply for this seasonal position that offers competitive pay and a chance to work amidst the stunning Canadian Rockies.

Benefits

Competitive salary and benefits package

Work in a beautiful outdoor environment

Teamwork-focused workplace

Qualifications

• Minimum of one year of customer service experience required.
• Ability to communicate effectively in English and French.
• Physically capable of lifting items weighing up to 23kg.

Responsibilities

• Guide passengers and verify tickets at the station.
• Make announcements regarding train information.
• Perform general janitorial duties in and outside the station.

Skills

Customer Service

Communication

Problem Solving

Education

High School Diploma

Job description

VIA Rail CanadaJasper, AB$29.99 an hour - Part-time Job detailsPay$29.99 an hourJob typePart-timeShift and scheduleWeekends as neededHolidaysLocationJasper, ABFull job descriptionReference Number : 690Status : Permanent - Part-timeAnnual Salary / Hourly Rate : $ 29.99/hNumber of positions to be filled : 4Application Deadline : 05/06/2025Did you know that VIA Rail is carrying out ambitious projects to modernize its services and infrastructure? From our new ultramodern train fleet to ongoing improvement of our infrastructure, we’re building the future of transportation in Canada. Working for VIA Rail is being a part of a collective effort in sustainable mobility.VIA Rail Canada Inc. is currently seeking a Station Attendants in Jasper.Your definition of giving an excellent customer service is warmly greeting people and answering their needs with diligence, efficiency and heartfelt appreciation for their business.You will guide passengers in the station or on the platform accordingly and you will also:verify ticketsmake announcements and provide information on train arrivals, departures as well as delaysassist passengers with special needsperform general janitorial duties in and outside the stationHere are a few other tasks you will be responsible for:manipulate baggage, packages or other items such as sports equipmentwork outdoors in all climactic conditionsoperate a motorized vehicle in narrow areasload supplies aboard the trainIf routine is not your “cup of tea”, you like challenges and can thrive under pressure, you will connect with our customer service teams. Satisfying customers tactfully always prevails over occasional irritants and unpleasant situations.Welcome to people with experience in tourism, hospitality or airline company!Some important details about the job:SEASONAL POSITIONFrom April to October with possibility of being called back for the Holiday Season or/and the following year.SCHEDULEYou are available to work on:variable schedule including weekends and holidays (with a minimum guarantee of 20 hours)shifts varying between 4 and 8 hours a day ( beginning as early as 6:00 am and ending as late as 8:00 pm)SALARYonce position obtained: $29.99/hourYou are well-suited for this challenge if you:have a strong ability to communicate with a smile, both in English and Frenchpossess a High School Diplomahave a minimum of one year of customer service experiencepossess a valid driver’s licensemust be physically able to manipulate, on a repetitive basis, items weighing up to 23kgBenefit from a complete and competitive salary and benefits package in a safe work environment.Above all, you will find kindred spirits committed to teamwork and quality in the pursuit of excellence in customer service.Come aboard and apply now!#VIASYNDAt VIA Rail, we are proud to be an employment-equity employer and we strive to form teams that reflect the diversity of Canadian society. We aim to remove barriers to employment accessibility and aspire to provide an inclusive and equitable work environment where everyone is valued, regardless of their identity or differences, to enable them to reach their full potential.If you need assistance in making the recruitment process or the position you are applying for more accessible, please let us know. Alternate arrangements may be offered to individuals who request them at any stage of the recruitment process. All information received in relation to arrangements will be kept confidential.Note that we will only contact those who are selected for an interview.Join our 3,000 other employees in helping provide Canadians with a safe, accessible, environmentally sustainable way to travel!

Hike Jasper
Jasper Camping
Canadian Rockies

Considering Working in Jasper, Alberta?

Jasper is a popular tourist destination, and has employment opportunities in the tourism and hospitality sectors. Jobs related to outdoor activities, accommodation, and services catering to visitors are commonly available. Additionally, there may be opportunities in retail, healthcare, and other support services.

If you're interested in working in Jasper, it is essential to consider the local job market and explore opportunities that align with your skills and interests. Here are some steps you can take to find work in Jasper:

Understanding the Local Job Market and Working in Jasper, Alberta

Understand the industries that thrive in Jasper National Park; Tourism, hospitality, outdoor recreation, and service-related job sectors are often significant in places like Jasper. Laern about working in the area and learn about the businesses, accommodations, and lifestyle choices that match Jasper employment.

Lifestyle and Employment while Working in Jasper National Park

Explore websites of companies in Jasper that align with your career goals and lifestyle.

Consider acquiring or enhancing skills that are in demand in Jasper's job market. This could improve your competitiveness and help you excel in Jasper's workforce. Remember to tailor your application materials (resume, cover letter) to each job application and follow any specific instructions provided by employers.

Jasper Alberta's Employment Accommodations

Jasper National Park is a stunning and popular national park located in the Canadian Rockies in Alberta, Canada.

Living in Jasper allows residents to enjoy the natural beauty of the park, with easy access to outdoor activities such as hiking, wildlife viewing, and skiing. It is essential to note that living and working in a national park area has unique considerations, including limited development accommodations to preserve the natural environment.

If you are considering employment and living in Jasper National Park, you may want to explore the housing options in Jasper itself or nearby towns like Hinton, which is located just outside the park boundary. Keep in mind that housing availability and costs can vary, so it's advisable to research and plan accordingly. Additionally, employment opportunities may be tied to tourism, hospitality, or other industries related to the Park and its visitors.

Job Opportunities in Jasper National Park

1. Parks Canada Jobs

• Park Wardens - Law enforcement, wildlife protection, and visitor safety.
• Interpretive Guides - Lead educational programs, hikes, and wildlife tours.
• Visitor Services Attendants - Work at visitor centers, providing information.
• Conservation Officers & Ecologists - Protect and manage the park's environment.
• Maintenance Workers - Trail upkeep, infrastructure repairs, and facility maintenance.

2. Hospitality & Tourism Jobs

• Jasper Hotel & Lodge Staff - Front desk, housekeeping, concierges, and management.
• Restaurant & Cafe Workers - Servers, bartenders, cooks, and baristas.
• Tour Guides - Leading sightseeing, historical, or adventure tours.
• Retail & Gift Shop Staff - Working in souvenir shops and outdoor gear stores.

3. Outdoor Adventure & Recreation Jobs

• Rafting & Kayaking Guides - Leading groups on rivers.
• Ski Resort Staff - Ski instructors, lift operators, and patrol.
• Hiking & Backcountry Guides - Leading hiking and backcountry trips.
• Wildlife & Photography Tour Guides - Helping visitors spot wildlife.
• Equipment Rental Staff - Assisting visitors with gear and rentals.

4. Transportation & Support Services

• Jasper Shuttle & Tour Bus Drivers - Driving visitors between attractions.
• Equipment Technicians & Mechanics - Maintaining rental equipment.
• Parking & Traffic Control Staff - Managing visitor areas.

5. Research & Education

• Jasper Wildlife Biologists & Ecologists - Studying and preserving the ecosystem.
• Research Assistants - Assisting in environmental studies.
• Environmental Educators - Teaching conservation programs.

6. Volunteer & Seasonal Jobs

• Jasper Trail Maintenance Volunteers - Assisting in maintaining hiking trails.
• Event Coordinators - Working at events and festivals.
• Student & Internship Programs - Seasonal jobs with Parks Canada and tourism companies.