Veterinary Receptionist/Veterinary Assistant

Animal Clinic of La Porte; Toronto; Hybrid; CAD 30,000 - 60,000; Full time

Job summary

A community-focused animal hospital in Toronto is seeking a bilingual Veterinary Assistant/Receptionist to provide exceptional care to pets and their families. In this hybrid role, you'll greet clients, assist during veterinary procedures, and ensure smooth operations in a fast-paced environment. Previous experience in a veterinary setting is preferred, along with fluency in Spanish and English. This is an opportunity to make a meaningful difference in the lives of animals and their owners.

Benefits

Competitive compensation

Staff discounts on veterinary services

Supportive team environment

Opportunity to make a meaningful difference

Qualifications

• Experience in a veterinary clinic or animal care setting preferred.
• Passion for animals and commitment to their care.
• Availability to work flexible hours, including some evenings and weekends.

Responsibilities

• Greet clients and patients warmly.
• Assist veterinarians during exams and procedures.
• Maintain accurate medical records.
• Administer medications and monitor hospitalized patients.

Skills

Fluent in both English and Spanish

Strong communication skills

Organizational skills

Ability to multitask

Calm under pressure

Job description

Overview

About Us: Eglinton Veterinary Facilities is a compassionate, community-focused animal hospital dedicated to providing exceptional care to pets and their families. Our team is made up of passionate professionals who value collaboration, kindness, and continuous learning. We are proud to serve a diverse clientele and are seeking a bilingual Veterinary Assistant/Receptionist to help us better support our Spanish-speaking community.

Position Overview

Position Overview: We are looking for a friendly, detail-oriented individual who thrives in a fast-paced environment and enjoys working with both animals and people. This hybrid role combines client service and patient care, offering variety and meaningful impact every day.

Key Responsibilities

Reception Duties:

• Greet clients and patients with warmth and professionalism
• Answer phone calls, schedule appointments, and manage email communications
• Maintain accurate medical records and client information
• Process payments and invoices
• Communicate clearly and compassionately with clients, including Spanish-speaking families

Veterinary Assistant Duties:

• Assist veterinarians and technicians during exams and procedures
• Safely restrain animals for treatments and diagnostics
• Clean and prepare exam rooms and surgical areas
• Administer medications and provide post-operative care under supervision
• Monitor hospitalized patients and support their comfort and well-being

Qualifications

• Fluent in both English and Spanish (spoken and written)
• Previous experience in a veterinary clinic or animal care setting preferred
• Strong communication and organizational skills
• Ability to multitask and remain calm under pressure
• Passion for animals and commitment to their care
• Availability to work flexible hours, including some evenings and weekends

What We Offer

• A supportive and inclusive team environment
• Competitive compensation based on experience
• Staff discounts on veterinary services and products
• A chance to make a meaningful difference in the lives of pets and their people

At NVA Canada diversity and inclusion are an important part of our everyday reality. We are committed to fostering an open and inclusive environment where everyone belongs, our people feel comfortable and confident to be themselves and reach their full potential regardless of age, race, national or ethnic origin, gender identity or expression, marital and family status, religion or other belief, culture, sexual orientation, or disability.