Veterinary Practice Manager

Richmond Veterinary Clinic; Greater Napanee; On-site; CAD 50,000 - 70,000; Full time

Job summary

A local veterinary clinic in Greater Napanee is seeking an Office Manager to ensure smooth clinic operations. You will lead a dynamic team, managing schedules and finances while ensuring excellent client care. The ideal candidate possesses leadership experience in a veterinary setting and strong organizational skills. We offer competitive wages, health benefits, and a supportive environment.

Benefits

Competitive wage

Health & dental benefits

Continuing education

Professional memberships

Pet discounts

Paid vacation, sick days, and personal days

Qualifications

• Experience leading a veterinary team.
• Strong communication skills to handle tricky conversations.
• Business acumen to manage budgets and scheduling.

Responsibilities

• Oversee appointment scheduling and client interactions.
• Manage team finances and inventory.
• Mentor and support team members for better patient care.

Skills

Leadership

Strong communication skills

Organizational skills

Business acumen

Problem-solving

Education

RVT or Practice Management background

Job description

Office Manager – Richmond Veterinary Clinic, Napanee, ON

Ready to run the show at a friendly, independently-owned vet clinic where we actually like each other? Richmond Veterinary Clinic in Napanee is looking for a Manager to keep our team organized, our patients pampered, and our spreadsheets from descending into chaos.

Who We Are

We’re a small but mighty crew with a soft spot for pets, a solid sense of humour, and a deep appreciation for teamwork (and snacks). We’re all about providing top-notch care for animals and the people who love them — without taking ourselves too seriously.

Located just off the 401, a day trip away from Montreal, Toronto or Ottawa; you can cheer for your favorite baseball or hockey team, explore amazing outdoor recreational spaces and cultural activities.

What You’ll Do

You’ll be the traffic controller of the clinic — keeping appointments running smoothly, helping the team work together, and making sure our clients feel cared for from the moment they walk through the door. Your job is a mix of leadership, problem‑solving, and making sure we’ve got enough coffee (and inventory).

• Lead our amazing team with positivity, accountability, and the occasional dad joke.
• Keep schedules, budgets, and inventory in check — so we don’t accidentally order enough bandage tape to mummify a Great Dane.
• Create a great experience for our clients and their pets, from friendly greetings to handling concerns with empathy (and maybe a treat or two).
• Track performance, manage finances, and help us thrive without losing our soul.
• Jump in at the front desk when needed — answering phones, booking appointments, and keeping the day on track like the clinic MVP you are.
• Make sure we’re following all the important rules (CVO, health & safety, etc.), without turning into a clipboard-wielding tyrant.
• Mentor and support our team — because happy humans = better care for pets.

What We’re Looking For

• Experience leading a Veterinary team. RVT or Practice Management background preferred.
• A love for organization, spreadsheets, and getting stuff done.
• Strong communication skills — you can rally the troops, handle tricky conversations, and keep things clear.
• A knack for balancing fun and professionalism.
• Business smarts — you understand budgets, scheduling, and keeping an eye on the bottom line without losing sight of patient care.
• A sense of humour (mandatory — we checked).

Perks & Benefits

• Competitive wage — you’re worth it.
• Health & dental benefits (because we care about you, too).
• Continuing education — learn cool new stuff, on us.
• Professional memberships – we want you to hang with the best and brightest stars in our industry.
• Pet discounts — your furry friends will thank you.
• Paid vacation, sick days, and personal days — because work‑life balance matters.
• And of course, a supportive team who’s got your back.

Let’s Talk!

If you’re ready to bring your skills (and sense of humour) to our crew, we’d love to chat.

To Apply

Send your resume to [e-mail] or drop by 200 Richmond Blvd. in Napanee and say hi — we’d love to meet you.