Veterinary Assistant: Shelter Care & Wellness

TORONTO HUMANE SOCIETY; Toronto; On-site; CAD 38,000 - 52,000; Full time

Job summary

Toronto Humane Society in Toronto, Ontario is seeking a Veterinary Assistant to support the Shelter Medicine team with animal health care, clinical procedures, and clinic maintenance. The role covers intake, exams, treatments, restraining animals humanely, administering medications, and recording notes in PetPoint.

You will work closely with veterinarians and veterinary technicians, provide client education, maintain equipment, uphold biosecurity, and contribute to a calm, safe environment for

Qualifications

• High school diploma or equivalent, and approved Veterinary Assistant Certification.
• 1 year of experience in a shelter setting or veterinary clinic.
• Or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job.
• Strong animal care and biosecurity knowledge.
• Knowledge of a variety of animals, animal behaviour and their care requirements.
• Self-starter with the ability to work independently with minimal supervision, as well as part of a team.
• Ability to effectively communicate both verbally and in writing.
• Ability to multi-task, prioritize and adapt to change.
• Ability to maintain confidentiality.
• Experience supporting high-volume appointments and population management an asset.
• Proficient computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel).
• Organized with meticulous records maintenance skills and attention to detail.

Responsibilities

• Assist with client and patient intake and discharge for clinic appointments.
• Ensure all exam and treatment areas are properly cleaned between patients and biosecurity measures are properly employed.
• Safely and humanely restrain patients, striving for methods that cause the lowest amount of stress possible.
• Clean and sterilize instruments, equipment, and tools.
• Ensure exam and operating rooms are stocked.
• Assist vet and vet technicians with procedures.
• Provide care for animals after procedures.
• Change animal bandages, bedding, and kennels as required.
• Administer medications.
• Assist in collecting samples such as blood or urine for testing.
• Assist in emergency first aid.
• Communicate with and provide support to clients.
• Educate clients about animal health, conditions, and proper care.
• Maintain equipment according to manufacturer instructions and ensure appropriate quality control measures are performed.
• Record abnormalities through HVC protocols and procedures.
• Enter initial and follow up exams in Pet point to ensure up-to-date records and scheduled rechecks at direction of Veterinarian or Registered Veterinary Technician.
• Complete the duties of Animal Care Workers when required for daily operation as determined by departmental management.
• Discard of expired/unused portions of medications/Drugs appropriately.
• Ensuring that the waiting area is calm and quiet for animals and people at all times.
• Prepare and maintain files for animals in care.
• Attend and participate in workshops, seminars, and in-service training to further education, skills, and training.
• Be aware of and work within the regulations of all Toronto Humane Society policies and protocols.
• Work in compliance with the provisions of the OHSA and its regulations, including understanding and adhering to the requirements of the Health and Safety Manual, and any other rules and regulations established by the Toronto Humane Society.
• Work cooperatively with all volunteers and recognize the talent and commitment they bring to the Society.
• Other Duties as required in the day-to-day operation of the Society.

Skills

Animal care

Biosecurity

Communication

Record keeping

Independence

Team collaboration

Education

High school diploma or equivalent, and approved Veterinary Assistant Certification

Tools

PetPoint

Microsoft Office

Job description

Toronto Humane Society in Toronto, Ontario is seeking a Veterinary Assistant to support the Shelter Medicine team with animal health care, clinical procedures, and clinic maintenance. The role covers intake, exams, treatments, restraining animals humanely, administering medications, and recording notes in PetPoint.

You will work closely with veterinarians and veterinary technicians, provide client education, maintain equipment, uphold biosecurity, and contribute to a calm, safe environment for