Veterinary Assistant, Receptionist, Jackson Creek Animal Hospital (Part-time)

VCA Canada; Peterborough; On-site; CAD 30,000 - 60,000; Part time

Job summary

A veterinary care organization in Peterborough is seeking a part-time Veterinary Assistant, Receptionist to ensure clients and pets feel welcomed. Responsibilities include assisting staff, managing appointments, and providing excellent customer service. A Veterinary Assistant program certificate is an asset. Join our caring team where employees enjoy benefits like paid wellness days and educational opportunities.

Benefits

Paid wellness days

Medical library access

RRSP Employer match program

Continuing education benefits

Qualifications

• Willingness to learn about pet nutrition and veterinary services.
• Ability to create a compassionate atmosphere for clients and pets.
• General housekeeping duties in the reception area.

Responsibilities

• Assist veterinary staff with various tasks and treatments.
• Manage email correspondence with clients and veterinarians.
• Schedule appointments and manage client records.

Skills

Excellent customer service skills

Ability to handle a multiline phone system

Ability to adapt in stressful situations

Education

Veterinary Assistant program certificate

Job description

JOB DESCRIPTION

Veterinary Assistant, Receptionist

Location : Peterborough, ON

Part-time position

Jackson Creek Animal Hospital, located in Peterborough, ON., is currently welcoming a customer service-focused Veterinary Assistant, Receptionist to join our team. This part-time opportunity includes a range of responsibilities that directly contribute to the efficient and effective daily operation of the hospital. Your primary responsibility is to ensure our clients and their pets feel welcomed, expertly cared for, and appreciated!

Assist veterinary staff with various tasks and treatments

Create a warm, positive, compassionate atmosphere for our clients and patients

Willingness to learn moreregardingpet nutrition,veterinaryservices, and updated medical office procedures

General housekeeping duties; cleanliness of reception area, pet holding areas, and common areas

Ability to remain calm in stressful situations and adapt to changing situations

Take initiative and work independently

Excellent customer service skills; a real aptitude for puttingpets and pet parents atease and creating a welcoming environment

Ability to answer a multiline phone system and track and book appointments effectively

Placing outbound calls to pet parents for follow-up and future appointment bookings

Respond and manage email correspondence; clients, referring veterinarians & internal office messages

Scheduling appointments; Admitting and discharging pet patients

Invoicing / billing; creating estimates, obtaining pet owner confirmation and processing payments

Veterinary Assistant (VA) or Veterinary Assistant Office Administration (VAOA) program certificate is an asset

A love for all companion animals!!

What VCA Canada Offers

Join our team and you will make a huge difference in the lives of pets and their families! With an extensive network of hospitals across Canada, each location offers a diverse experience, a local community feel, and a caring culture of Wellness and Appreciation! you can thrive in!

Career longevity providing you with the opportunity to manage your own client appointments in collaboration with VCA Canada Veterinarians

VCA Canada Student Loan RRSP Program – Ask us more!

Medical Library; 2000+ journals, 600+ textbooks, research, and more at your fingertips!

Ask us about our mobilization and hands-free radiology!

RRSP Employer 5 % Match Program – saving for your future just got easier!

Paid membership and dues; Annual uniform allowance

Paid wellness days, sick days, and vacation time

Employee assistance program

Continuing education benefits; paid to learn!

Referral Bonus Rewards!

E-tools to assist with meditation, better sleep, exercise, and focus

Virtual health care (telemedicine) offering quick access to quality care

Access to amazing mini-courses

Opportunities to give back to your community through VCA initiatives

Generous personal pet care discounts

And extra perks like shopping discounts and cool wellness apps!