Veterinary Assistant/Receptionist

National Veterinary Associates; West Kelowna; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading veterinary service provider in West Kelowna is seeking a compassionate Veterinary Assistant to join their team. You'll assist with patient care, support client services, and ensure a smooth operation at the hospital. Ideal candidates will possess strong client service skills and animal care experience. This role offers a supportive work environment with competitive wages and benefits.

Benefits

Competitive wages

Comprehensive benefits

RRSP matching program

Paid sick and vacation days

Continuing education opportunities

Qualifications

• Previous veterinary or animal care experience is an asset.
• Compassion and a gentle approach when working with pets.
• Initiative and reliability when completing tasks independently.

Responsibilities

• Assisting veterinarians and technicians with patient care.
• Supporting the client care team and occasionally helping at reception.
• Providing attentive care to hospitalized patients.

Skills

Exceptional client service skills

Strong communication and teamwork abilities

Compassionate approach

Ability to multitask

Calm under pressure

Positive attitude

Job description

Veterinary Assistant - Rose Valley Veterinary Hospital Location: West Kelowna, British Columbia

Are you passionate about animals and looking to grow your skills in a supportive, team-focused environment? Rose Valley Veterinary Hospital is looking for a compassionate and motivated Veterinary Assistant to join our amazing team. As the only AAHA-accredited hospital in the Okanagan, we’re proud to uphold the highest standards of veterinary care for our patients, clients, and staff.

What You’ll Need

• Previous veterinary or animal care experience is an asset
• Exceptional client service skills that build trust and lasting relationships
• Strong communication and teamwork abilities
• Compassion and a gentle approach when working with pets and people
• Ability to multitask and stay organized in a fast-paced environment
• Ability to remain calm and professional under pressure
• A positive attitude and eagerness to learn new skills
• Initiative and reliability when completing tasks independently

Your Role

• Assisting veterinarians and technicians with patient care, using low-stress handling techniques
• Supporting the client care team and occasionally helping at reception as needed
• Preparing medications and supplies for clients (under DVM or RVT direction)
• Providing attentive care to hospitalized patients, including feeding, walking, and comfort
• Handling, cleaning, and sterilizing surgical equipment
• Helping keep the hospital running smoothly with general cleaning, restocking, and maintenance duties

Compensation

Starting at $18.00/hour, with increases based on experience.

Why You’ll Love Working With Us

At Rose Valley Veterinary Hospital, you’ll be part of a caring, respectful team that values collaboration, growth, and well-being. We offer:

• A positive, supportive work environment
• Competitive wages and comprehensive benefits
• RRSP matching program
• Paid sick, and vacation days
• Continuing education and career growth opportunities
• A team that truly cares about each other and the community we serve

If you’re ready to make a difference every day and be part of a hospital that sets the standard for veterinary excellence . We’d love to meet you!

At NVA Canada diversity and inclusion are an important part of our everyday reality.

We are committed to fostering an open and inclusive environment where everyone belongs, our people feel comfortable and confident to be themselves and reach their full potential regardless of age, race, national or ethnic origin, gender identity or expression, marital and family status, religion or other belief, culture, sexual orientation, or disability.