Vendor Management Coordinator (Benefits)

ROCKWOOL North America; Milton; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading stone wool solutions company located in Canada is seeking a Vendor Management Coordinator to manage supplier relationships and coordinate employee benefits. The ideal candidate will have strong organizational and problem-solving skills, along with a commitment to exceptional customer service. This role offers a competitive salary and a comprehensive benefits package.

Benefits

Competitive salary

Comprehensive benefits package

Generous Paid Time Off (PTO)

Retirement Pension Matching Program

Life and Disability Programs

Educational Assistance

Fitness Reimbursement

Qualifications

• 2+ years of experience in administrative support or asset management.
• Commitment to providing exceptional customer service.
• Proven ability to manage supplier relationships.

Responsibilities

• Act as primary contact for suppliers related to employee benefit services.
• Manage supplier relationships and ensure timely responses.
• Coordinate new employee onboarding and asset allocation.

Skills

Organizational skills

Customer service

Problem-solving

Communication skills

Supplier relationship management

Education

Associate’s or Bachelor’s degree in Business

Tools

Asset tracking software

Job description

We are looking for a talented and experienced Vendor Management Coordinator to join the North America Procurement team in Milton, ON.

Job Purpose & Scope

The Vendor Management Coordinator will play a crucial role in managing the administration and coordination of employee benefits related to assets such as phones, fleet vehicles, and other services. This role will focus on supplier coordination, asset tracking, employee onboarding, and process support to ensure smooth operations of benefits management across the organization. The ideal candidate will be highly organized, detail-oriented, and proactive in supporting both employees and the procurement team.

Ready to help build a better future for generations to come?

In an ever-changing, fast paced world, we owe it to ourselves and our future generations to live life responsibly. At ROCKWOOL, we work relentlessly to enrich modern living through our innovative stone wool solutions.

Join us and make a difference!

Your future team:

You will become part of the North America Procurement team and will be reporting to the Director of Procurement.

What you will be doing:

• Act as primary contact for suppliers related to phones, fleet vehicles, and other employee benefit services.
• Manage supplier relationships and ensure timely responses for repairs, and service agreements.
• Coordinate contract renewals and updates to ensure service continuity.
• Track and maintain records of company-owned assets (e.g., phones, vehicles).
• Oversee allocation, return, and inventory of devices and vehicles.
• Coordinate new employee onboarding, ensuring timely delivery of allocated assets.
• Provide training and support on device usage and policies.
• Identify process improvement opportunities for benefit coordination and asset management.
• Assist procurement in enhancing workflows and tracking systems.
• As the first point of contact regarding benefit-related issues, troubleshooting and resolving concerns.
• Ensure adherence to company policies regarding employee benefits.

What you bring:

• Associate’s or Bachelor’s degree in Business or related field is a plus.
• 2+ years of experience in administrative support, asset management, or customer service, ideally within procurement or benefits management.
• Commitment to providing exceptional customer service and timely issue resolution.
• Strong organizational skills and attention to detail for managing multiple tasks and records.
• Proven ability to manage supplier relationships and ensure consistent service delivery.
• Excellent communication skills for effective collaboration with employees and external suppliers.
• Familiarity with asset tracking software preferred.
• Strong problem-solving skills to troubleshoot benefit-related issues.
• Experience in supplier relationship management and maintaining service quality.
• Proactive in identifying process improvements and streamlining operations.

What we offer:

At ROCKWOOL, our culture is one of teamwork, respect, and support. We offer a competitive salary, rewarding career and a comprehensive benefits package, including but not limited to:

• Competitive salary
• Comprehensive benefits package including Health, Dental, Vision, and more
• Generous Paid Time Off (PTO) and Paid Holidays
• Retirement Pension Matching Program
• Life and Disability Programs
• Educational Assistance
• Top up plans for maternity and paternity leave
• Fitness Reimbursement
• Employee Assistance Program (EAP)

Who we are:

We are the world leader in stone wool solutions. Founded in 1937 in Denmark, we transform volcanic rock into safe, sustainable products that help people and communities thrive. We are a global company with more than 12,000 employees, located in 40+ countries with 51 manufacturing facilities… all focused on one common purpose – to release the natural power of stone to enrich modern living.

Sustainability is central to our business strategy. ROCKWOOL was one of the first companies to commit to actively contributing to the United Nations Sustainable Development Goals (SDG’s) framework and are actively committed to 11 SDGs, including SDG 14, Life Below Water. Through our partnership with the One Ocean Foundation and in connection with our sponsorship of the Denmark SailGP team, we will help raise awareness around ocean health challenges in an effort to accelerate solutions to protect it.

Work Environment & Conditions:

• Our offices are thoughtfully designed to foster collaboration, creativity, and opportunities for social engagement, allowing employees to find balance and bring their best selves to work.

• ROCKWOOL believes in giving back to the communities where we operate. Our offices worldwide engage in philanthropic initiatives, community involvement, and sustainability efforts that contribute to improving society and the environment. We encourage our employees to get involved and make a positive impact in the communities we serve.

Diverse and Inclusive Culture:

We want all our people to feel valued, respected, included and heard. We employ 79 different nationalities worldwide and are committed to providing equal opportunities to all employees, promote diversity, and work against all forms of discrimination among ROCKWOOL employees.

At ROCKWOOL, you will experience a friendly team environment. Our culture is very important to us. In fact, we refer to our culture as “The ROCKWOOL Way”. This is the foundation in which we operate and is based upon our values of ambition, responsibility, integrity and efficiency.

ROCKWOOL is proud to be an Equal Opportunity Employer.

We evaluate qualified candidates without regard to race,color, national origin, religion, gender, age, marital status, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by law.