Vehicle Delivery Specialist

Clutch Canada; Calgary; On-site; CAD 30,000 - 36,000; Full time

Benefits offered by this job

Autonomy & ownership

Top compensation packages

Health & dental benefits

Growth opportunities

Job summary

Clutch Canada is hiring a Vehicle Delivery Specialist in Alberta. You will be the face of the company, delivering client vehicles directly to their front doors while ensuring a high level of service and vehicle inspection accuracy.

Role requires a valid Alberta Class 5 license, a clean driving record, and at least 1 year delivering vehicles alongside strong customer service skills in a fast-paced environment.

Qualifications

• High school diploma or equivalent required.
• 1+ years experience transporting vehicles.
• 2+ years of customer-facing experience.
• Class 5 license (Alberta) required.
• Clean driving record and background check.

Responsibilities

• Deliver vehicles safely using a flatbed truck and deliver to customers’ doors.
• Provide exceptional customer service; be the face of Clutch in the field.
• Inspect vehicles for cosmetic and mechanical issues before delivery.
• Complete customer paperwork accurately and update tracking system.
• Support teammates with additional tasks as needed.
• Maintain safety and quality standards throughout deliveries.

Skills

Customer service

Driving

Attention to detail

Team player

Communication

Education

High school diploma

Job description

About Clutch:

We’re on a mission to reinvent the way people buy, sell, and own cars. Are you game?

Clutch is Canada’s largest online used car retailer, delivering a seamless, hassle-free car-buying experience to drivers everywhere. Customers can browse hundreds of cars from the comfort of their home, get the right one delivered to their door, and enjoy peace of mind with our 10-Day Money-Back Guarantee and that’s just the beginning.

Named five years in a row to the Globe & Mail’s list of the Top Growing Companies in Canada and also awarded spots on Deloitte’s Technology Fast 50 and Fast 500 lists, we’re looking to add curious, hard-working, and driven individuals to our growing team.

Headquartered in Toronto, Clutch was founded in 2017 and currently services Ontario, New Brunswick, Nova Scotia, British Columbia, and Prince Edward Island. Clutch is backed by a number of world‑class investors, including D1 Capital, Canaan, Real Ventures, BrandProject, and Upper90. To learn more, visit clutch.ca.

About the role:

We are on a mission to build a world-class team that drives innovation, growth, and excellence. As we scale rapidly, we are looking for a Vehicle Delivery Specialist to be the face of our company! Since our entire car-buying process is online, you’ll be the first Clutch employee our customers meet when they pick up or sell their vehicle. You'll have the freedom to go above and beyond to make sure every customer has a great, unique experience in this dynamic customer and transportation role.

What you’ll do:

• Delivering a uniquely special experience to each and every one of our customers.
• Responsible for safely operating a flatbed truck to transport client vehicles and deliver them directly to their front door across the area
• A major part of this job is having exceptional customer service skills, where you’ll be the face of the company in addressing customer needs, resolving issues, and ensuring satisfaction at every touchpoint.
• Need a sharp eye for detail as you inspect vehicles, carefully assessing both cosmetic and mechanical aspects to identify potential issues, ensuring the highest quality of service is provided to our customers.
• You will be accurately and efficiently completing customer paperwork as well as taking thorough notes in our customer tracking system.
• You’ll also be a team player by assisting other team members with various tasks as necessary.

What we’re looking for:

• Education: High school diploma or equivalent
• Experience:
  • 1+ years experience transporting vehicle
  • 2+ years of customer-facing experience
  • Comfortable driving longer distances.
  • Have automotive experience and a passion for cars & comfortable in a fast-paced environment.
• License: A class 5 License (valid in Alberta)
• Driving Record: 3 years of clean driver’s abstract with no major infractions.
• Background Check: Clean criminal background check.
• Work Authorization: Legally authorized to work in Canada.
• Availability: Minimum of 40 hours per week, with overtime as needed. There is a 4 weekday plus 1 weekend date working schedule

Why you’ll love it at Clutch:

• Autonomy & ownership – opportunity to build your process and influence the company workforce and at every level.
• Help shape the future of car buying and selling in Canada by leading a critical part of our customer experience.
• You’ll have broad and direct ownership during a phase of rapid growth.
• We are dedicated to attracting and retaining top talent with top‑of‑market compensation packages.
• Above market health & dental benefits.

Employment Type:

• New, Permanent Full-Time,

Compensation & Benefits:

• Salary range: $24 per hour
• Benefits: Comprehensive benefits plans include healthcare, dental care, vision care, prescriptions, life insurance and dependent coverage; start from day 1. (Applicable for Permanent Full-Time)
• Pay decisions reflect objective criteria: skills, performance, market benchmarking, responsibilities and working conditions.

Clutch is committed to fostering an inclusive workplace where all individuals have an opportunity to succeed. If you require accommodation at any stage of the interview process, please email [e-mail].