Utility Worker (Full-time)- Tim Hortons (YOW Airport)

SSP America; Ottawa; On-site; CAD 34,000 - 42,000; Full time

Benefits offered by this job

Comprehensive Benefits Plan

Free Employee parking

Employee Meal Plan

Job summary

SSP Canada operates multiple restaurants inside the Ottawa International Airport and is seeking a Utility to help keep our units clean and sanitized for guests and team members. Open availability and a strong work ethic are essential to support busy dining environments in secure airport spaces.

You will perform a variety of cleaning tasks, stock items, and assist with guest requests while adhering to safety and sanitation standards.

Qualifications

• 6 months' experience in retail or food service environment.
• High school diploma preferred.
• Verbal and written communication.
• Must be able to read, speak, and understand English to communicate with guests and receive instructions.
• Experience in dealing with problems involving guest service.
• Food handlers permit, as required by law.
• Brand certification, as required.
• Ability to stand and work in confined spaces for long periods of time.

Responsibilities

• Create a positive guest experience by cleaning and maintaining hygienic work areas.
• Maintain the cleanliness of surfaces and equipment (floors, ceilings, walls, windows, counters, etc.).
• Remove refuse to designated areas.
• Clear and reset tables in dining areas and transport service-ware to kitchen for cleaning.
• Wash dishes by hand or in dishwasher and return them to storage.
• Clean equipment using chemicals to meet sanitary standards.
• Assist guests with requests and communicate needs to server/supervisor.
• Load/unload supply trucks and transfer between storage and work areas.
• Stock, date, rotate, and check the temperature of food items.

Skills

Retail/food service experience

Verbal communication

Written communication

Reading English

Customer service problem-solving

Education

High school diploma

Brand certification

Job description

Job Description

• $18.57/ hour
• Full Time
• Open availibility required
• Comprehensive Benefits Plan
• Free Employee parking
• Employee Meal Plan

SSP Canada operates multiple restaurants inside the Ottawa International Airport. Our Utility positions at SSP have the very important role of keeping our restaurants and units clean and sanitized for both our guests and our team. If you enjoy creating a clean and safe environment for guests and take pride in a job well done, come check us out!

Here are a few things you can expect as a Utility at SSP Canada:

• Create a positive guest experience by cleaning and maintaining hygienic work areas
• Maintain the cleanliness of all surfaces and equipment (i.e., floors, ceiling tiles, walls, windows, worktables, hoods, vents, grills, refrigerators, service counters, storage areas, etc.)
• Removes refuse to designated areas.
• Clear and reset tables in dining areas between seatings, as needed and transports service-ware to the kitchen for cleaning
• Scrape food from dirty dishes, pots, and pans and wash them by hand or load dishwasher and return them to their proper storage place.
• Clean equipment using specific chemicals to meet sanitary standards; may include the use of heavy equipment
• Assist all guests with specific requests and communicate special needs to server/supervisor
• Load/unload supply trucks transferring between storage and work areas
• Stock, date, rotate, and check the temperature of food items

Skills And Requirements

• 6 months' experience working in retail or food service environment
• High school diploma preferred
• Verbal and written communication
• Must be able to read, speak, and understand the English language in order to communicate with guests and receive instructions
• Experience in dealing with problems involving guest service
• Food handlers permit, as required by law
• Brand certification, as required
• Ability to stand and work in confined spaces for long periods of time

SSP Canada is an equal opportunity employer and complies with the requirements of the Accessibility for Ontarians with Disabilities, 2005 in our recruitment and employment practices. If you require accommodation at any stage of the recruitment process, including the interview and assessment stage, due to a disability, please inform us of your need and the nature of the accommodation(s) that may be required.

Required

This position is located in a secure airport environment and a Restricted Area Identification Card (RAIC) is required. All candidates must be legally authorised to work in Canada and must be able to provide the necessary government-issued documentation required for airport security clearance. Documentation will be reviewed during the onboarding process in accordance with Transport Canada regulations.

Further information can be found at:
https://tc.canada.ca/en/programs/non-funding-programs/transportation-security-clearance-program/apply-transportation-security-clearance