User Support Technician: Linux & Office Expert

Geekplus Canada Limited; Toronto; On-site; CAD 45,000 - 60,000; Full time

Job summary

A leading technology service provider in Toronto is seeking a Technical Support Analyst to assist users with computer systems. You will report on performance issues, provide solutions, and supervise a team of support staff. Candidates should have 1-2 years of experience, knowledge of Linux, and excellent problem-solving abilities. This role offers health and financial benefits alongside a permanent position.

Benefits

Dental plan

Disability benefits

Health care plan

Vision care benefits

Pension plan

Qualifications

• 1 to 2 years of experience in a technical support role.
• Ability to report on system performance and provide customer service.
• Strong problem-solving skills and ability to supervise technical support staff.

Responsibilities

• Report on the performance of computer systems and networks.
• Respond to users experiencing difficulties with computers.
• Provide business systems, network, and Internet support.

Skills

Linux

MS Office

Education

College / CEGEP

Job description

A leading technology service provider in Toronto is seeking a Technical Support Analyst to assist users with computer systems. You will report on performance issues, provide solutions, and supervise a team of support staff. Candidates should have 1-2 years of experience, knowledge of Linux, and excellent problem-solving abilities. This role offers health and financial benefits alongside a permanent position.