USA Benefits & Payroll Administrator

AppHelp by AppDirect; Montreal (administrative region); On-site; CAD 70,000 - 90,000; Full time

Job summary

AppDirect cherche un(e) Administrateur(trice) de la paie et des avantages pour piloter la paie et les programmes d’avantages au sein d’un cadre multi‑entités et multi‑régions. Vous assurez des paies complètes et conformes pour les entités américaines, avec une gestion rigoureuse des retenues et des obligations fiscales.

Vous serez en charge des inscriptions et de l’open enrollment, de la relation avec les prestataires et du respect des exigences de confidentialité et d’intégrité des données.

Qualifications

• 3–5+ années d’expérience pratique en paie US et administration des avantages
• Connaissance des taxes fédérales et étatiques et de la conformité en avantages
• Expérience avec HRIS et plateformes de paie (ADP, Paylocity, Gusto, Rippling)
• Maîtrise avancée d’Excel (VLOOKUP, tableaux croisés dynamiques, réconciliation)
• Discrétion et intégrité pour données sensibles de rémunération et personnel
• Bonnes aptitudes de communication pour expliquer des sujets complexes à tous les niveaux
• Certification FPC/CPP/CEBS appréciée
• Diplôme en RH/affaires ou expérience équivalente

Responsibilities

• Gérer le cycle complet de la paie pour plusieurs entités US et régimes d’avantages
• Effectuer les calculs de salaires, retenues, impôts et transactions liées à la paie
• Gérer les enregistrements et les conformités multi‑états (SUI, SIT)
• Conduire les activités de fin d’année (W‑2, réconciliation)
• Servir de liaison avec les fournisseurs de paie et résoudre les problèmes de traitement
• Auditer et maintenir les dossiers de paie et d’avantages pour l’intégrité des données
• Administrer les programmes d’avantages américains (medical, dent, vision, 401(k))
• Gérer le cycle de vie des avantages (inscriptions, changements, COBRA, QMCSO)
• Conduire les renouvellements et les réconciliations post‑ouverture des périodes d’inscription
• Collaborer avec brokers, carriers et TPA sur les paramétrages et renouvellements
• Soutenir l’audit et les déclarations 5500 pour les plans 401(k) et conformité

Skills

Paie processing

Benefits administration

Multi-state compliance

HRIS

Excel

Communication

FPC/CPP/CEBS

Bachelor degree in HR/Finance

Education

Bachelor's degree in HR, Business Administration, Finance, Accounting, or related field

Tools

ADP

Paylocity

Gusto

Rippling

Job description

Pour la version française de cette description de poste, veuillez consulter le lien suivant:

• Administrateur(trice) de la paie et des avantages sociaux – États-Unis

About You

You are a meticulous and proactive payroll and benefits professional who takes full ownership of the employee experience behind the scenes. You thrive in fast-paced, multi-entity environments where no two days look the same, and you bring a rare combination of technical precision and people-first thinking to everything you do. You don't just process payroll — you ensure every employee is paid accurately, on time, and with complete confidence. You're equally at home navigating complex benefits renewals, multi-state compliance requirements, and leave of absence case management. You hold yourself to the highest standard of accuracy, confidentiality, and integrity — because you know that getting the details right is what earns trust. If you're someone who sees what needs to be done, takes initiative, and drives it all the way to completion, this role was built for you.

What You'll Do And How You'll Have An Impact

Full-Cycle Payroll Administration

• Process and manage end-to-end payroll for multiple US-based entities, including regular, off-cycle, and ad hoc payroll runs;
• Ensure accurate calculation of wages, deductions, garnishments, tax withholdings, and all payroll-related transactions;
• Manage multi-state payroll tax registrations, closures, filings, and compliance — including SUI and SIT accounts;
• Lead year-end payroll activities including W-2 preparation, reconciliation, and distribution;
• Serve as the primary liaison with payroll vendors and resolve processing issues in a timely manner;
• Audit and maintain payroll records to ensure data integrity across all entities.

Full-Cycle US Benefits Administration

• Administer all US employee benefit programs including medical, dental, vision, life, disability, FSA/HSA, and 401(k) plans across multiple companies;
• Manage the full benefits lifecycle: enrollment, changes, terminations, COBRA, QMCSO, and qualifying life events;
• Lead annual open enrollment planning, communication, execution, and post-enrollment reconciliation for all supported entities;
• Partner with brokers, carriers, and third-party administrators on plan setup, renewals, billing reconciliation, and issue resolution; negotiate contracts and renewals on behalf of the organization;
• Support 401(k) plan administration including audit coordination, compliance testing (ADP/ACP, top-heavy), and Form 5500 filings.

Leave of Absence (LOA) Management

• Administer and track employee leaves of absence in compliance with FMLA, ADA, state-specific leave laws, and company policies;
• Serve as the primary point of contact for employees, managers, and vendors on leave eligibility, documentation requirements, timelines, and status updates;
• Coordinate leave-related pay, benefits continuation, and return-to-work processes;
• Partner with managers and HR Business Partners to ensure a smooth, supportive experience throughout the leave lifecycle;
• Maintain accurate, confidential leave records and reporting in HRIS and case management systems.

Compliance & Reporting

• Stay current on federal, state, and local payroll and benefits regulations (FLSA, ERISA, ACA, COBRA, HIPAA);
• Ensure timely and accurate compliance filings including ACA reporting (1094-C/1095-C), EEO-1, and state-specific requirements;
• Generate and analyze payroll and benefits reports to support audits, budgeting, and leadership decision-making;
• Support due diligence and integration activities related to newly acquired entities.

Process Improvement & Cross-Functional Collaboration

• Identify opportunities to streamline payroll and benefits processes, increase automation, and enhance the employee experience;
• Partner with Finance, Legal, and People Operations to ensure alignment on compensation, benefits, and compliance matters;
• Maintain clear, up-to-date process documentation and SOPs;
• Contribute to payroll and benefits projects and initiatives as needed.

What We're Looking For

• 3–5+ years of hands-on experience in US payroll processing and benefits administration, with demonstrated experience in a multi-state, multi-entity environment;
• Strong working knowledge of federal and state payroll tax regulations and benefits compliance including ERISA, ACA, COBRA, FMLA, and 401(k) plan administration;
• Experience with HRIS and payroll platforms such as ADP, Paylocity, Gusto, Rippling, or similar;
• Advanced proficiency in Excel or Google Sheets — VLOOKUPs, pivot tables, and data reconciliation are second nature to you;
• A track record of handling sensitive compensation and personal data with the highest level of discretion and integrity;
• Strong communication skills with the ability to translate complex payroll and benefits topics clearly for employees and stakeholders at all levels;
• FPC, CPP, or CEBS certification is preferred;
• Bachelor's degree in Human Resources, Business Administration, Finance, Accounting, or a related field — or equivalent practical experience.

At AppDirect, we believe that innovation thrives in an environment that houses diversity of excellence, experience and thought. We respect each AppDirector as their own fingerprint; unique with no one alike. We foster an environment of inclusion without regard to race, religion, age, sexual orientation, or gender identity enabling AppDirectors to embrace their uniqueness to do their best work. As such, we strongly encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities.

At AppDirect we take privacy very seriously. For more information about our use and handling of personal data from job applicants, please read our Candidate Privacy Policy. For more information of our general privacy practices, please see AppDirect Privacy Notice: https://www.appdirect.com/about/privacy-notice

At AppDirect, AI tools may assist our recruitment team with administrative automations — always under human oversight. AI tools do not make hiring decisions or solely automated decisions about your candidacy – all decisions are made by our people. By submitting your application, you acknowledge that your information may be processed in this way. You may request access or deletion at any time by contacting [e-mail].

The salary band listed below reflects the expected annual base salary or OTE (on-target earnings) for this role at AppDirect and may be subject to change.

Base salary or OTE is just one component of AppDirect’s total compensation package. In addition to base pay, regular employees may be eligible for performance-based bonuses and a full range of benefits.

Canada Compensation Band

$70,000—$90,000 CAD

L'échelle salariale indiquée ci-dessous correspond au salaire de base annuel prévu ou à la rémunération cible (OTE) pour ce poste chez AppDirect et est susceptible d'être modifiée.

Le salaire de base ou la rémunération cible (OTE) ne constitue qu'une composante du package de rémunération global proposé par AppDirect. Outre le salaire de base, les employés permanents peuvent prétendre à des primes liées à la performance et à une gamme complète d'avantages sociaux. Fourchette

Échelle salariale au Canada

$70,000—$90,000 CAD